Clinical Liaison Support Specialist

4 days ago


Denver, Colorado, United States Aveanna Healthcare LLC Full time
Job Title: Clinical Liaison Support

At Aveanna Healthcare LLC, we are seeking a highly skilled and compassionate Clinical Liaison Support to join our team. As a key member of our clinical sales team, you will work closely with referral sources, discharge planners, providers, clients, and their families to ensure a smooth transition to home-based care for enteral nutrition and other medical supplies.

This is an entry-level position that offers a unique opportunity to learn the enteral home care industry and support the growth of our organization.

Key Responsibilities:
  • Meet with providers on a daily basis to process referrals and ensure patients receive the necessary care and support.
  • Check on the status of new and existing patients, provide instructions on pumps, and ensure patients and/or caregivers understand what to expect while on service.
  • Complete documentation for new patient referrals and work with the patient care team to ensure all necessary paperwork is in place to set up a patient on service.
  • Respond to patient questions and concerns, assess patient needs, status, and tolerance issues, and make recommendations as indicated or requested.
  • Interface with physicians, dietitians, and case managers to clarify and manage patients' home feeding regimens.
  • Respond and follow up with revenue and patient care requests, including insurance issues, medical eligibility, and clinical information for authorizations.
  • Assist with special projects as assigned and provide education and/or deliver supplies to patient homes upon request.
Requirements:
  • Current RD or DTR license/credentials in the state or states where you will be working.
  • Knowledge and understanding of compliance with adherence to regulations.
  • Associate or Bachelor degree from a state-accredited program.
  • Ability and willingness to travel locally.
Preferred Qualifications:
  • 1-2 years of clinical experience preferred but not required.
Physical Requirements:
  • Must be able to speak, write, read, and understand English.
  • Frequent lifting, carrying, pushing, and pulling of up to 25 pounds.
  • Occasional lifting, carrying, pushing, and pulling of up to 50 pounds.
  • Prolonged walking, standing, bending, kneeling, reaching, twisting.
  • Must be able to sit and climb stairs.
  • Must have visual and hearing acuity.
  • Frequent lifting and repositioning of patients.
  • Repeated or prolonged standing, bending, kneeling, twisting, and occasional climbing of stairs.
  • Agility and strength sufficient to handle patients and equipment without assistance.
  • Must be able to appropriately respond physically and psychologically to emergency situations in the home or during transport.
Work Environment:
  • Performs duties in an office environment during agency operating hours.
  • Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions.
  • Possible exposure to blood, bodily fluids, and infectious diseases.


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