Personal Banker

2 weeks ago


Sauk Rapids, Minnesota, United States Quality Talent Group Full time
About the Job

We are seeking a highly motivated and customer-focused Personal Banker to join our team in Sauk Rapids, MN. As a Personal Banker, you will be responsible for providing exceptional customer service, building relationships, and helping customers achieve their financial goals.

Key Responsibilities
  • Deliver exceptional customer service by building relationships and proposing appropriate products and services to help customers succeed financially.
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
  • Develop an understanding of bank products and services to connect with customers' needs.
  • Interact with customers to demonstrate care and build relationships.
  • Provide options for bank products and services to customers and refer their financial needs to other bankers and partners as needed.
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Experience proactively engaging with customers through outreach via phone or email.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
  • Experience working with others on a team to meet customer needs.
  • Experience fostering and developing strong customer relationships.
  • Ability to build strong relationships with internal partners.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Ability to interact with integrity and professionalism with customers and team members.
What We Offer

We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We also offer opportunities for growth and development, as well as a collaborative and supportive work environment.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity, equity, and inclusion in the workplace and strive to create a work environment that is inclusive and respectful of all employees.


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