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Financial Assistance Coordinator

2 months ago

Redding, California, United States Simpson University Full time


As a key member of the Financial Aid Office, the Financial Aid Specialist engages in a variety of professional responsibilities that necessitate a comprehensive understanding of financial assistance programs, regulations, and student accounting practices at the University. This role involves providing guidance and support to students and their families regarding financial aid options and assessing applications to determine eligibility for various funding opportunities.

Core Responsibilities
  • Counsels students and their families on the range of available financial aid options, application procedures, and their rights and responsibilities concerning financial assistance.
  • Acts as a secondary processor for reporting and manages the preparation of cleanup reports.
  • Oversees the financial aid resources page on the university portal/website.
  • Facilitates the collection, review, and monitoring of student data and supporting documents to ensure accuracy and determine eligibility for federal, state, and institutional aid.
  • Interprets and analyzes federal, state, and institutional policies related to student aid eligibility.
  • Assists in the awarding of federal, state, and institutional financial aid to qualified students in compliance with regulations and deadlines.
  • Reviews financial aid packages in response to changes in enrollment, budget adjustments, and additional aid, and communicates eligibility changes to students.
  • Collaborates with the Director on individual appeals regarding eligibility, gathering documentation for professional judgment based on mitigating circumstances in line with federal guidelines.
  • Participates in monthly reconciliations of federal, state, and institutional aid, addressing any discrepancies.
  • Responsible for generating financial aid reports and related data for the University and the U.S. Department of Education.
  • Performs additional duties as assigned.
Qualifications:
  • A Bachelor's degree is preferred.
  • At least two years of experience with financial aid programs or three years of relevant professional experience is required.
  • Strong communication skills, both verbal and written, with the ability to handle sensitive situations with discretion.
  • Proven ability to prioritize tasks, manage time effectively, and handle multiple high-priority projects in a fast-paced environment.
General Expectations:
  • A personal relationship with Jesus and a commitment to Christian values and community.
  • Exhibit Simpson University Values in all job functions.
  • Adhere to the confidentiality of information and exercise discretion and judgment.
  • Demonstrate excellent customer service skills in all interactions.
  • Exhibit strong organizational and communication skills.
  • Support the needs of other departments within the university area as required.
  • Fulfill other responsibilities as deemed necessary by the immediate supervisor.
Physical Requirements:

Job Title:

Financial Aid Specialist

Typical Working Conditions:
Indoors in a controlled environment

Equipment Used:
Computer, scanner, copier, mouse, keyboard, stapler, 3-hole punch, letter opener

Essential Physical Tasks:
Sitting for extended periods while using a computer

Salary: $18-$23 Hourly