Patient Services Coordinator

1 month ago


Redding, California, United States Shasta Community Health Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Shasta Community Health Center. The successful candidate will provide exceptional support to our clinical teams, patients, and families, ensuring a seamless and efficient experience.

Key Responsibilities
  • Pre-register patients, collect demographic and financial information, and process financial transactions accurately
  • Schedule appointments, manage no-shows, and coordinate referrals
  • Provide excellent customer service, greet patients, and respond to phone calls and messages
  • Maintain patient confidentiality, protect medical records, and ensure compliance with HIPAA regulations
  • Assist with patient program coordination, financial determinations, and enrollment applications
  • Perform data entry, retrieve patient records, and assist with medical records release forms
  • Communicate effectively with clinical teams, patients, and families to ensure timely and accurate information exchange
Requirements
  • High school diploma or equivalent required
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
  • Basic computer skills, typing 35 WPM or above, and proficiency in medical terminology
  • Preferred qualifications: experience working in healthcare, patient registration, and medical records management
Benefits
  • Competitive wages
  • Medical, dental, and vision insurance
  • 403(b) retirement plan with matching employer contribution
  • Long-term disability coverage, life insurance, and accidental death and dismemberment insurance
  • Flexible spending account, paid vacation, sick leave, and holidays
  • Paid CME time and allowance, employee assistance program, and jury duty pay
  • Bereavement pay, prescription discount program, and 529 college savings plan


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