Guest Room Specialist

1 week ago


Denver, Colorado, United States Denver Co Full time

Position Overview

The Guest Room Specialist is responsible for ensuring the cleanliness and presentation of guest accommodations, adhering to established standards to guarantee guest satisfaction and optimize revenue.

Key Responsibilities

  1. Gather supplies from storage areas and prepare cleaning carts, maintaining organization for efficiency.
  2. Clean and sanitize windows, doors, walls, and fixtures in guest rooms and common areas, utilizing ladders for hard-to-reach spots.
  3. Thoroughly clean bathrooms, including shower walls, toilets, and sinks, ensuring sanitary conditions for guests.
  4. Restock room amenities and supplies, replacing any items that are soiled or missing.
  5. Hand wash all hard floor surfaces to remove dirt and maintain cleanliness.
  6. Dust and polish furniture and fixtures, including high areas to eliminate dust accumulation.
  7. Change bed linens and check for cleanliness of bedding items.
  8. Inspect closets and restock supplies as needed.
  9. Vacuum all areas, including moving furniture to ensure thorough cleaning.
  10. Check the functionality of room locks and report any safety concerns to management.
  11. Ensure all room equipment is in working order and report maintenance issues promptly.
  12. Safeguard hotel property by maintaining custody of cleaning supplies and equipment.
  13. Exhibit a friendly and courteous demeanor at all times.

Qualifications

Education: No formal education required.

Experience: None necessary.

Skills: Basic understanding of cleaning principles and equipment operation is essential. Ability to follow instructions and communicate effectively is required.

Physical Requirements: Must be able to lift up to 50 lbs and perform physical tasks throughout the shift.

Work Environment: This position involves prolonged physical activity in a climate-controlled indoor setting.


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