Room Care Specialist

2 weeks ago


Denver, Colorado, United States OCI Hospitality Full time

Company Overview:
OCI Hospitality is a prominent name in the property management sector, renowned for its commitment to excellence and service in the hospitality industry.

Property Location:
Hampton Inn & Suites Denver Cherry Creek

Key Responsibilities:
As a Housekeeping Attendant, you will be responsible for maintaining the cleanliness and organization of guest accommodations and public areas, ensuring a welcoming environment for all guests. Your duties will include:

  • Adhering to established cleanliness and timeliness standards for all areas, including guest rooms, lobbies, and recreational facilities.
  • Performing thorough cleaning tasks such as dusting, waste removal, and sanitation of bathrooms and common areas.
  • Providing and replacing linens as required, including making beds to meet quality standards.
  • Restocking necessary supplies in guest rooms and public spaces.
  • Maintaining an orderly and well-stocked cleaning cart in accordance with operational guidelines.
  • Delivering exceptional customer service by addressing guest inquiries and concerns promptly.
  • Reporting any maintenance issues or room status changes to the appropriate personnel.
  • Executing basic maintenance tasks, including unclogging drains and changing light bulbs.
  • Handling cleaning chemicals and supplies safely and in line with company protocols.
  • Operating laundry and cleaning equipment efficiently.
  • Ensuring linen and storage areas are properly stocked and organized.
  • Carrying out additional tasks as directed by management.

Qualifications:
The ideal candidate will possess strong interpersonal and communication skills, along with a keen attention to detail and organizational abilities. The ability to maintain professionalism in high-pressure situations is essential.



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