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Guest Room Attendant
2 months ago
Clean and prepare guest rooms to meet established standards of cleanliness and quality to ensure guest satisfaction and maximize revenue.
Responsibilities- Retrieve cleaning supplies, set up cleaning carts, and maintain a clean and organized workspace to enhance efficiency and ease of cleaning rooms.
- Clean and sanitize windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways to maintain a clean and presentable facility.
- Replace towels, soaps, and room amenities, and restock literature to ensure adequate supply for arriving guests.
- Wash hard floor areas by hand to remove dirt and soiled areas.
- Dust and polish furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
- Strip and remake beds with fresh linens, checking for cleanliness and replacing if soiled.
- Lift mattresses to check for soil between mattresses and under bed.
- Inspect and maintain door and window locks to ensure they are in working order.
- Inspect room equipment to ensure proper working order and report any deficiencies to the Executive Housekeeper.
- Secure and maintain custody of equipment, keys, and supplies to protect and preserve hotel property.
- Maintain a friendly, cheerful, and courteous demeanor at all times.
- Perform other duties as assigned, requested, or deemed necessary by management.
- No formal education or training required.
- No prior experience necessary.
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Ability to understand and follow verbal and written instructions and communicate both verbally and in writing.
- Lift up to 50lbs. continually throughout a shift.
- Push, pull, and move levers, equipment, and furniture throughout a shift.
- Work with arms raised above head throughout a shift.
- Maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday.
- Ability to identify minute debris and dirt in poorly lit areas and read written instructions and computer print-outs.
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Basic Life and AD&D insurance.
- Paid time off for vacation, sick time, and holidays.
- Company-paid short-term disability.
- Eligible to participate in the Company's 401(k) program with employer matching.
- Employee Assistance Program.
- Tuition Reimbursement.
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program.