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Guest Room Attendant

2 months ago


Denver, Colorado, United States Sage Hospitality Full time
Job Overview

Clean and prepare guest rooms to meet established standards of cleanliness and quality to ensure guest satisfaction and maximize revenue.

Responsibilities
  • Retrieve cleaning supplies, set up cleaning carts, and maintain a clean and organized workspace to enhance efficiency and ease of cleaning rooms.
  • Clean and sanitize windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways to maintain a clean and presentable facility.
  • Replace towels, soaps, and room amenities, and restock literature to ensure adequate supply for arriving guests.
  • Wash hard floor areas by hand to remove dirt and soiled areas.
  • Dust and polish furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
  • Strip and remake beds with fresh linens, checking for cleanliness and replacing if soiled.
  • Lift mattresses to check for soil between mattresses and under bed.
  • Inspect and maintain door and window locks to ensure they are in working order.
  • Inspect room equipment to ensure proper working order and report any deficiencies to the Executive Housekeeper.
  • Secure and maintain custody of equipment, keys, and supplies to protect and preserve hotel property.
  • Maintain a friendly, cheerful, and courteous demeanor at all times.
  • Perform other duties as assigned, requested, or deemed necessary by management.
Qualifications
  • No formal education or training required.
  • No prior experience necessary.
  • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
  • Ability to understand and follow verbal and written instructions and communicate both verbally and in writing.
Physical Demands
  • Lift up to 50lbs. continually throughout a shift.
  • Push, pull, and move levers, equipment, and furniture throughout a shift.
  • Work with arms raised above head throughout a shift.
  • Maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday.
  • Ability to identify minute debris and dirt in poorly lit areas and read written instructions and computer print-outs.
Benefits
  • Medical, dental, and vision insurance.
  • Health savings and flexible spending accounts.
  • Basic Life and AD&D insurance.
  • Paid time off for vacation, sick time, and holidays.
  • Company-paid short-term disability.
  • Eligible to participate in the Company's 401(k) program with employer matching.
  • Employee Assistance Program.
  • Tuition Reimbursement.
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program.