Multi-Unit Restaurant Leader
6 days ago
ROLE SUMMARY
You are the leader of a multi-million dollar business, responsible for driving growth and profitability in a fast-paced restaurant environment. As a seasoned professional, you have a proven track record of success in coaching, teaching, leading, problem-solving, and serving others. Your restaurant is a dynamic team working together to deliver exceptional customer experiences and drive business results.
Much is expected of you. Your team looks to you for strategic leadership and coaching, your customers expect a standout experience, and your Area Coach relies on you for business acumen and results. This is your opportunity to shine and make a lasting impact on the business.
Key Responsibilities (what RGMs do)
- Strategic Thinker
- Identify and address complex business issues, driving innovation and growth through data-driven decision making.
- Energize the team by fostering a culture of continuous improvement and setting ambitious targets for success.
- Operational Expert
- Develop and execute effective business plans, driving sales growth, profitability, and customer satisfaction.
- Coach and develop team members to achieve exceptional performance and drive business results.
- Implement and maintain high standards of operational excellence, ensuring seamless execution of business processes.
- Utilize leadership styles and tools to drive performance, including High Impact Coaching, EARS, and Period Business Review.
- Talent Developer
- Champion and model PMTD Restaurants' culture and values, driving employee engagement and retention.
- Hold team members accountable through the Performance Management process, recognizing and rewarding exceptional performance.
- Develop and implement effective recruitment, selection, development, and retention strategies to build a high-performing team.
- Results Driver
- Role model a passion for winning in the marketplace, driving sales growth, profitability, and customer satisfaction.
- Analyze financial performance to identify trends and opportunities for improvement, driving business results and competitiveness.
- Develop and execute marketing initiatives to drive business growth and customer engagement.
- Conduct regular business reviews with the management team to identify and drive tactics to close performance gaps.
- Intentional Leader
- Develop and communicate clear goals and expectations to the team, driving focus and accountability.
- Empower team members to solve problems and drive results, rather than simply reacting to challenges.
- Continuously develop leadership skills and knowledge to drive business success and growth.
- Other Requirements:
- Arrive at work on time and be flexible with scheduling to meet business needs.
- Follow established procedures for operating restaurant equipment and maintaining a safe working environment.
- Regular access to a personal vehicle is required, with a valid driver's license and clean driving record.
- Able to lift up to 25 pounds and carry up to 30 feet, as well as push/pull up to 90 pounds up to 30 feet.
- Able to stand and walk for a majority of the work shift.
- Follow cash handling safety and security procedures and adhere to company safety requirements.
- Knowledge of and compliance with Human Resources policies and processes.
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