Desktop Support Technician

2 weeks ago


Brooklyn, New York, United States Bedford Stuyvesant Early Childhood Development Ctr Full time
Job Overview

We are seeking a reliable and customer-focused Part-Time IT Desktop Support Technician to join our team at the Bedford Stuyvesant Early Childhood Development Center (BSECDC). In this role, you will provide technical support to staff and assist with maintaining the organization's IT infrastructure, ensuring smooth daily operations.

Key Responsibilities
  • Provide timely assistance with desktop, laptop, and peripheral device issues for staff.
  • Install and configure hardware and software as needed.
  • Troubleshoot hardware, software, and network issues.
  • Offer training or guidance to staff on IT systems, applications, and equipment.
  • Maintain accurate records of IT assets, repairs, and installations.
Qualifications
  • High school diploma or equivalent required; coursework in IT preferred.
  • 1+ years of experience in desktop support or similar technical roles.
  • Proficiency with Windows and/or macOS environments, Microsoft Office applications, and networking basics.
  • Excellent communication skills, strong problem-solving abilities, and a customer-service-oriented approach.

This is a part-time position requiring approximately 15-20 hours per week. Competitive hourly wage based on experience and qualifications: $25-$35/hour.



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