IT Infrastructure Technician

2 weeks ago


Brooklyn, New York, United States Bedford Stuyvesant Early Childhood Development Ctr Full time
About the Role

This part-time position requires approximately 15-20 hours per week, with flexibility in schedule preferred to accommodate organizational needs. The successful candidate will be a strong communicator with excellent problem-solving abilities and a customer-service-oriented approach.

Main Responsibilities
  1. Provide technical support for staff, responding promptly to desktop, laptop, and peripheral device issues.
  2. Configure and install new hardware and software, performing system updates as needed.
  3. Troubleshoot hardware, software, and network issues, escalating more complex problems when necessary.
  4. Train or guide staff on IT system usage, applications, and equipment.
  5. Maintain accurate records of IT asset management, repairs, and installations.
  6. Ensure seamless network connectivity throughout the center.
  7. Assist with regular data backups and ensure data integrity across systems.
  8. Monitor and maintain system security protocols to ensure all systems are secure and up-to-date.

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