Outside Services Assistant

3 weeks ago


Richmond, Virginia, United States Richmond, Virginia, United States Full time
About the Role

The Outside Services Assistant is a key member of our golf operations team, responsible for providing exceptional customer service to our members and guests. This role requires a high level of professionalism, attention to detail, and ability to work in a fast-paced environment.

Key Responsibilities
  • Assist golfers with loading bags, cleaning clubs, and preparing them for play, ensuring all their needs are met and questions answered.
  • Provide guidance on proper golf course etiquette and ensure a seamless and efficient service to members and guests.
  • Be knowledgeable about events at the club, course conditions, and any information that will be helpful to members and guests, allowing them to enjoy the club amenities and activities.
  • Assist and coordinate services with other golf operations staff, such as range attendants, cart attendants, marshals, and starters, to ensure a high level of service.
  • Interact with members and guests professionally, helping them with changes and last-minute requests as needed.
Requirements
  • Customer service experience and basic golf knowledge and etiquette.
  • Ability to maintain confidentiality of proprietary company information and sensitive employee matters.
  • Comfortable working in both indoor and outdoor environments with frequent exposure to extreme temperatures and humidity.
  • High school diploma or equivalent.


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