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Fitness Studio Manager

2 months ago

New York, New York, United States HOTWORX - New York City Full time
Job Description

Job Title: General Manager - Infrared Fitness

Company Overview:

HOTWORX - New York City is a cutting-edge fitness studio that offers a unique 3-dimensional training method, combining heat, infrared energy, and exercise. Our studio provides 24-hour access to unlimited sessions, ranging from Hot Yoga to Hot Cycle, Hot Buns, and more.

Job Details & Responsibilities:

  • Leadership Role: As a General Manager, you will lead the sales staff and overall membership experience, ensuring a legendary customer service experience for our clients.
  • Sales and Marketing: You will work as a team player to grow the member base through sales, onboarding new members, and promoting the HOTWORX brand and services in the community.
  • Staff Management: You will lead and motivate the membership sales team, achieving personal sales goals and providing coaching to the sales staff to exceed weekly and monthly KPIs.
  • Culture and Facilities: You will curate a culture within the facility that prioritizes helping members feel and look their very best, maintaining an immaculate fitness studio with a focus on cleanliness and operational excellence.
  • Recruiting and Onboarding: You will actively recruit and interview staff, adhering to strict hiring processes set forth by the franchisee and company.
  • Sales and Operations: You will ensure all daily operational checklists are prepared, create and maintain a monthly staff schedule, and set, communicate, and monitor individual sales goals for all employees.
  • Business Development: You will ensure minimum requirements for prospecting are met, monitor and track lead flow from online advertising, and work with staff to ensure daily and weekly organic posts are set up to encourage engagement on social platforms.
  • Facilities Management: You will maintain the highest standards of cleanliness throughout the studio, enforce daily, weekly, and monthly maintenance requirements, and schedule equipment maintenance and cleaning sessions.

Basic Requirements:

  • Education: High school diploma or equivalent (college degree preferred)
  • Supervising Experience: 1-2 years (preferred)
  • Customer Service: 2+ years (preferred)
  • Personal Qualities: Candidates should personally lead a healthy lifestyle and have a personal passion for fitness.

Compensation:

We provide substantial paid training, certifications, and support to ensure your success. Compensation includes base pay, commissions, bonuses, a free studio membership, and product discounts. We will also offer stock options as our franchise grows.

Job Type: Full-time, Contract

Pay: $80,000-$90,000/year plus commissions and incentives in the range of $20,000-$30,000/year

Benefits:

  • Studio Membership
  • Employee product discount
  • Travel to HOTWORX annual convention
  • Paid time off
  • 401(k) including employer profit sharing contribution

Work Requirements:

  • Monday to Friday: 2x (4) hour shifts per day with some weekend availability