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Medical Customer Service Specialist
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Plasma Center Technician at BioLife Plasma Services. As a key member of our team, you will play a critical role in ensuring the safety and satisfaction of our donors, while also contributing to the collection of high-quality plasma that helps patients with rare diseases.
Key Responsibilities:- Provide exceptional customer service to donors, ensuring their comfort and safety throughout the donation process.
- Screen donors, take and record vital signs, and prepare donor charts, maintaining accurate records and coordinating donor compensation.
- Work collaboratively with the team to identify opportunities for continuous improvement and implement changes to center processes.
- Ensure a clean and professional work environment, adhering to company standards and regulations.
- May be required to work a variety of shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent.
- Ability to walk and/or stand for the entire work shift.
- Ability to work evenings, weekends, and holidays.
- Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance.
- Experience working in food service, retail, hospital, lab, or a regulated environment.
- Strong customer service skills.
- Desire to work in a fast-paced workplace.
We are a subsidiary of Takeda Pharmaceutical Company Ltd. and are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and satisfaction of our donors. If you are a motivated and detail-oriented individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.
