Guest Services Associate

2 weeks ago


Racine, Wisconsin, United States Racine Country Club Full time
Job Overview

Join Our Team

Racine Country Club is in search of a dedicated Host to enhance our esteemed hospitality team. The ideal candidate will possess a friendly demeanor, a strong sense of responsibility, and a passion for delivering an outstanding dining experience to our valued members. This is a part-time role with evening shifts available from Tuesday to Saturday.

Key Responsibilities

  • Welcome members and guests warmly, addressing them by name whenever possible.
  • Provide information regarding club schedules and amenities to members and guests.
  • Oversee reservations and seating arrangements within the club's dining establishments.
  • Assist members and guests in navigating daily events and private functions.
  • Manage incoming and outgoing telephone communications efficiently.
  • Seat guests, manage reservations, and maintain a waiting list during busy periods.
  • Answer phone calls, direct them to the appropriate extensions, and take messages as needed.
  • Accurately process take-out food orders.
  • Participate in special assignments as required.
  • Regulate the flow of traffic in the reception area and hallways.
  • Ensure the reception area is well-maintained and presentable.
  • Perform additional duties as necessary, fostering a spirit of teamwork.

Qualifications

  • Prior experience in hospitality or food service is preferred.
  • Commitment to maintaining high cleanliness standards in dining areas.
  • Ability to communicate effectively and professionally with staff, members, and guests.
  • Enthusiasm for learning, urgency in tasks, and a focus on exceptional customer service.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Willingness to work flexible shifts, including evenings, weekends, and holidays.
  • Physical capability to stand and walk for extended periods.
  • Ability to perform tasks involving reaching, bending, lifting, and carrying.
  • Capacity to remain stationary for long durations.

Compensation

  • Hourly wage of $13.00.

Educational Requirements

  • High School Diploma or GED is preferred.

About Racine Country Club

Racine Country Club is renowned for its picturesque setting and exceptional amenities. With a rich history dating back to 1909, our club offers a premier golfing experience alongside a variety of recreational activities. Our elegant clubhouse serves as a hub for social interaction, featuring exquisite dining options crafted by talented chefs. Members enjoy a vibrant community atmosphere, participating in various events that foster camaraderie and lasting friendships.



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