Lead Site Reliability Engineer

4 weeks ago

Atlanta, Georgia, United States Bose Full time
Job Title: Lead Site Reliability Engineer

At Bose, we're passionate about making sound matter. Our Information Technology team is dedicated to delivering valuable and reliable business and technology solutions. We're seeking a Lead Site Reliability Engineer to join our team and lead the way in ensuring the reliability and performance of our systems.

Key Responsibilities:
  • Lead and mentor a team of Site Reliability Engineers, providing guidance and support to ensure the team's success.
  • Foster a culture of collaboration, continuous improvement, and innovation within the team.
  • Define and communicate clear goals and objectives for the SRE team, aligning with overall business objectives.
  • Develop and execute strategies to improve system reliability, availability, and performance.
  • Drive the adoption of best practices and standards for SRE across the organization.
  • Participate in and lead strategic planning for capacity management, disaster recovery, and infrastructure investments.
  • Lead post-incident reviews to identify root causes and implement preventive measures.
  • Develop and enforce incident response procedures and runbooks.
  • Collaborate with engineering and architecture teams to design scalable and resilient system architectures.
  • Optimize system performance and reliability through proactive monitoring, tuning, and enhancements.
  • Evaluate and implement new technologies and tools to improve system capabilities and efficiency.
  • Drive the automation of operational processes to improve efficiency and reduce manual intervention.
  • Oversee the development and maintenance of tools for deployment, monitoring, and configuration management.
  • Promote the use of Infrastructure-as-Code (IaC) and Continuous Integration/Continuous Deployment (CI/CD) practices.
  • Lead efforts in capacity planning to ensure infrastructure can support current and future business needs.
  • Design and implement scaling strategies to handle variations in demand and growth.
  • Monitor and optimize resource utilization to balance performance and cost-effectiveness.
  • Work closely with cross-functional teams, including development, operations, and product management, to ensure alignment on reliability and performance goals.
  • Communicate effectively about system status, performance metrics, and ongoing improvements to stakeholders.
  • Provide technical guidance and support to other teams as needed.
  • Ensure thorough documentation of systems, processes, and procedures.
  • Create and maintain operational runbooks, knowledge base articles, and training materials.
  • Share knowledge and best practices with the team and organization through training sessions and workshops.
Requirements:
  • Advanced proficiency in scripting and programming languages such as Python, Go, Bash, or Java.
  • Extensive experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).
  • In-depth knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
  • Strong familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Expertise in configuration management and Infrastructure-as-Code tools (e.g., Terraform, Ansible).
  • Strong understanding of networking, distributed systems, and databases.
  • Proven ability to lead and manage technical teams effectively.
  • Excellent problem-solving, analytical, and communication skills.
Experience Requirements:
  • Experience: 5+ years of experience in Site Reliability Engineering, Systems Engineering, or related roles, with at least 2 years in a leadership or management capacity.
Education/Certification Requirements:
  • Education: Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications (e.g., AWS Certified DevOps Engineer, Google Professional DevOps Engineer) preferred.

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.

Please note, the company's pay transparency is available at Bose Pay Transparency. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

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