Site Reliability Engineer

2 weeks ago

Atlanta, Georgia, United States Jobs for Humanity Full time
Job Title: Site Reliability Engineer

We are seeking a highly skilled Site Reliability Engineer to join our innovative Platform Service Delivery team at FIS Global.

About the Role:

As a Site Reliability Engineer, you will be responsible for ensuring the high stability, reduced Service Downtime, and improved Quality of Service for FIS clients. You will work with bleeding-edge technology, coding, configuring, implementing, maintaining, and supporting our payment infrastructure.

Key Responsibilities:
  • Participate and lead the day-to-day operations of the team for changes and incidents
  • Lead incident triage calls and follow up on root cause analysis
  • Configure and deploy product releases into production and verify for quality work
  • Participate in data center and infrastructure change activities
  • Develop monitoring and alerting for payments platform
  • Help identify repetitive non-value adding tasks and be hands-on in coding and scripting to automate them
  • Actively participate and contribute in team meetings and team building activities
Requirements:
  • At least 2-3 years of experience and knowledge of building and supporting application infrastructure in a private and/or public cloud
  • Automation tools associated with infrastructure as code, deployment, and configuration management (Ansible, Terraform, Helm, Harness)
  • Knowledgeable of engineering practices (source control systems, release and deployment patterns)
  • Hands-on experience in engineering environments (Cloud Service Providers (Azure), Private Cloud)
  • Experienced with engineering deployment technologies (containers, databases, packages)
  • 2-3 years of change management experience on ITSM tools like Service Now
  • Experience initiating and leading or participating in resolution of incidents
  • 2-3 years of experience developing and/or implementing effective monitoring on standard tools similar to Splunk and Dynatrace
  • Knowledge and skills to comfortably work on Unix systems, IBM technologies like WebSphere AS and MQ, and Oracle
  • Self-starter and someone who can run with minimal supervision
What We Offer:
  • A work environment built on collaboration, flexibility, and respect
  • Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home, etc.)
  • Varied and challenging work to help you grow your technical skillset
Additional Requirements:
  • Hands-on experience in developing and implementing production monitoring
  • Experience and good understanding of networking
  • Hands-on Unix shell scripting, Perl/Python programming experience
  • General knowledge of trends in payments processing industry like RTP, ACH, and Wires

We are an equal opportunity employer and welcome applications from diverse candidates. Please note that the pay range for this full-time position is $89,000 - $149,820.00, and actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

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