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Lead Site Reliability Engineer

2 months ago


Atlanta, Georgia, United States Bose Full time
Job Description

Bose is seeking a highly skilled Lead Site Reliability Engineer to join our Information Technology team. As a key member of our team, you will be responsible for leading and mentoring a team of Site Reliability Engineers, providing guidance, support, and performance evaluations.

Key Responsibilities
  • Lead, mentor, and manage a team of Site Reliability Engineers, providing guidance, support, and performance evaluations.
  • Foster a culture of collaboration, continuous improvement, and innovation within the team.
  • Define and communicate clear goals and objectives for the SRE team, aligning with overall business objectives.
  • Develop and execute strategies to improve system reliability, availability, and performance.
  • Drive the adoption of best practices and standards for SRE across the organization.
  • Participate in and lead strategic planning for capacity management, disaster recovery, and infrastructure investments.
  • Lead post-incident reviews to identify root causes and implement preventive measures.
  • Develop and enforce incident response procedures and runbooks.
  • Collaborate with engineering and architecture teams to design scalable and resilient system architectures.
  • Optimize system performance and reliability through proactive monitoring, tuning, and enhancements.
  • Evaluate and implement new technologies and tools to improve system capabilities and efficiency.
  • Drive the automation of operational processes to improve efficiency and reduce manual intervention.
  • Oversee the development and maintenance of tools for deployment, monitoring, and configuration management.
  • Promote the use of Infrastructure-as-Code (IaC) and Continuous Integration/Continuous Deployment (CI/CD) practices.
  • Lead efforts in capacity planning to ensure infrastructure can support current and future business needs.
  • Design and implement scaling strategies to handle variations in demand and growth.
  • Monitor and optimize resource utilization to balance performance and cost-effectiveness.
  • Work closely with cross-functional teams, including development, operations, and product management, to ensure alignment on reliability and performance goals.
  • Communicate effectively about system status, performance metrics, and ongoing improvements to stakeholders.
  • Provide technical guidance and support to other teams as needed.
  • Ensure thorough documentation of systems, processes, and procedures.
  • Create and maintain operational runbooks, knowledge base articles, and training materials.
  • Share knowledge and best practices with the team and organization through training sessions and workshops.
Requirements
  • Advanced proficiency in scripting and programming languages such as Python, Go, Bash, or Java.
  • Extensive experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).
  • In-depth knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
  • Strong familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Expertise in configuration management and Infrastructure-as-Code tools (e.g., Terraform, Ansible).
  • Strong understanding of networking, distributed systems, and databases.
  • Proven ability to lead and manage technical teams effectively.
  • Excellent problem-solving, analytical, and communication skills.
Experience Requirements

Experience: 5+ years of experience in Site Reliability Engineering, Systems Engineering, or related roles, with at least 2 years in a leadership or management capacity.

Education/Certification Requirements

Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications (e.g., AWS Certified DevOps Engineer, Google Professional DevOps Engineer) preferred.