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Customer Service Liaison

2 months ago

Jamestown, North Dakota, United States Agri-Cover, Inc. Full time

**Job Summary**

Agri-Cover, Inc., a leading aftermarket automotive manufacturer, is seeking a highly skilled Customer Service Representative to join our team in Jamestown, ND. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our dealers and end-users, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Taking incoming calls from dealers and end-users, converting them into dealer or direct sales
  • Quoting pricing and availability of products to dealers and end-users
  • Processing orders and handling questions concerning warranty, products, and shipping
  • Responding to voicemail messages and email correspondence
  • Keeping supervisors informed of relevant issues, questions, and work duties
  • Implementing improvements and other duties as assigned

**Requirements:**

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

**What We Offer:**

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.