Part-Time Client Service Representative

4 weeks ago


Reno, Nevada, United States VCA Animal Hospitals Full time

Client Service Representative Job Summary

VCA Animal Hospitals is seeking a highly skilled and experienced Client Service Representative to join our team. As the face of VCA, this role is responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.

Key Responsibilities:

  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
  • Present and explain fees, including processing payments, and recommend products and services.
  • Manage medical records, charts, reports, and correspondence, and maintain a clean and organized hospital environment.

Requirements:

  • Experience in a customer-facing role, preferably in a healthcare or animal-related setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.

Benefits:

  • Competitive compensation package.
  • Comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days.
  • Generous employee pet discounts and more.

VCA Animal Hospitals is an equal opportunity employer and welcomes applications from diverse candidates.



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