Part-Time Client Service Representative
4 weeks ago
Client Service Representative Job Summary
VCA Animal Hospitals is seeking a highly skilled and experienced Client Service Representative to join our team. As the face of VCA, this role is responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.
Key Responsibilities:
- Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
- Present and explain fees, including processing payments, and recommend products and services.
- Manage medical records, charts, reports, and correspondence, and maintain a clean and organized hospital environment.
Requirements:
- Experience in a customer-facing role, preferably in a healthcare or animal-related setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
Benefits:
- Competitive compensation package.
- Comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days.
- Generous employee pet discounts and more.
VCA Animal Hospitals is an equal opportunity employer and welcomes applications from diverse candidates.
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