Aftermarket Parts Sales Representative
2 weeks ago
We are seeking a highly skilled and motivated Aftermarket Parts Salesperson to join our dynamic retail store sales team.
Key Responsibilities:- Provide exceptional customer service by greeting, engaging, and connecting with all customers.
- Drive sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and services.
- Inform customers with questions and inquiries while communicating monthly sales and promotions.
- Foster customer relationships to cultivate loyalty and build customer retention through in-person interactions and social media.
- Contribute to inventory control and shrinkage percentages by thoroughly organizing, monitoring, and displaying parts and products.
- Demonstrate continuous effort to improve operations, decrease turnaround times, and streamline work processes.
- Understand and adhere to all company policies, procedures, safety, and environmental rules.
- Maintain store cleanliness and appearance to uphold a safe and secure work environment.
- Work with your team to provide excellent customer service.
- Demonstrate novice proficiency in lift kit, wheel and tire application knowledge, and general aftermarket Jeep and Truck accessories.
- Continually meet or exceed monthly targets in labor, merchandise, and warranty sales percentages.
- Discover the essential steps of the sales journey, including effective selling techniques and proven industry methods.
- Proficiency with operating computer software, parts database, and point of sales systems.
- Ability to lift up to 50 lbs., and team lift up to 100 lbs.
- Ability to communicate professionally and clearly with both internal and external parties.
- Ability to read and comprehend written instructions and work orders.
- Must be able to work scheduled store hours at specific location.
- Customer-facing position in retail store (answering phones, using computers, point of sale, escorting customers around showroom floor).
- Occasionally interact with employees in the service department with concrete floors, industrial structure, vehicle lifts, workbenches/workstations, stationary and moving vehicles, and other automotive workshop facility equipment.
- May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
- Working in various physical positions, including standing, balancing, stooping, kneeling, reaching, carrying, and lifting.
We are committed to working with and providing reasonable accommodation for individuals with disabilities. Please inform your recruiter if you need accommodation during the interview process.
Pay offered based on multiple individualized factors, including retail location, job-related knowledge, skills, and experience. Pay ranges based on a 40-hour work week. The total compensation package also includes a commission plan.
TAP | 4WP is an EEO/AA - W/V/D/M and is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees.
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