Customer Account Representative

2 weeks ago

Eden Prairie, Minnesota, United States C.H. Robinson Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Account Specialist. In this role, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving business growth through account development and sales.

Key Responsibilities
  • Build and develop relationships with customers to ensure continued partnership and growth
  • Communicate shipment updates proactively and accurately to ensure a customer-centric approach
  • Analyze customer inquiries and provide quality and timely insights and updates to customers
  • Proactively identify opportunities to improve operational efficiency and drive business growth
  • Respond to customers with a sense of urgency to provide an excellent customer experience
  • Leverage our global technology platform, Navisphere, to generate reports, analyze load data, and exceed customer expectations
  • Network internally with Account Management, Operations, and Capacity teams to drive business growth and improve customer satisfaction
Requirements
  • High School Diploma or GED equivalent
  • Previous customer engagement experience
  • Ability to travel up to 5% (domestically)
Preferred Qualifications
  • Value a diverse and inclusive work environment
  • Have basic proficiency in Microsoft Office Suite of Programs
  • Display attention to detail, accuracy, and problem-solving skills
  • Exhibit demonstrated negotiation, collaboration, and influencing skills
  • Hold a Bachelor's Degree from an accredited college or university
About Us

C.H. Robinson is a global logistics company that is committed to providing exceptional customer service and driving business growth through innovation and technology. We offer a comprehensive benefits package, including health, wealth, and self-care benefits, as well as opportunities for career development and advancement.

Why Join Us?

We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion within Sales, Global Forwarding, Operations, Account Management, or other areas. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We are proud to be an Equal Opportunity and Affirmative Action employer.

  • Customer Account Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States C.H. Robinson Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Account Specialist. As a key member of our sales and operations team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving business growth.Key...

  • Account Representative

    5 days ago

    Eden Prairie, Minnesota, United States Arctic Wolf Co Full time

    About Arctic WolfArctic Wolf is a leading provider of security operations in the rapidly growing cybersecurity industry. We have received numerous awards for our excellence in security operations and are committed to delivering an exceptional customer and employee experience.Job SummaryWe are seeking a highly motivated and experienced Account Representative...

  • Account Representative

    5 hours ago

    Eden Prairie, Minnesota, United States Arctic Wolf Co Full time

    About the RoleArctic Wolf is seeking a highly motivated and experienced Account Representative to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the commercial space. Your primary focus will be on educating prospective customers on the value of our security operations...

  • Customer Service Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States Cambria Full time

    Job Description:Cambria is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional service to our business partners and end consumers, while also supporting internal departments.Key Responsibilities:Provide superior service to...

  • Customer Service Representative

    3 days ago

    Eden Prairie, Minnesota, United States Eden Prairie Full time

    Job Title: Community Center Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Community Center Customer Service representative. As a key member of our team, you will be responsible for providing exceptional customer service to our community members, ensuring a positive and welcoming experience at our...

  • Customer Service Representative

    5 days ago

    Eden Prairie, Minnesota, United States Midland Garage Door Full time

    Customer Service RepresentativeMidland Garage Door is seeking a highly skilled and customer-focused Customer Service Representative to join our team at our Eden Prairie location. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for...

  • Customer Service Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States Cambria Full time

    Job Description:Cambria is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional service to our business partners and end consumers, while also supporting internal departments.Key Responsibilities:Provide superior service to...

  • Customer Service Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States Eden Prairie Full time

    Job SummaryThe Customer Service Representative will provide exceptional customer service to internal and external customers at the Eden Prairie Community Center. This role will be responsible for welcoming and assisting customers, managing membership and program registration, and providing administrative support to the Community Center team.Key...

  • Customer Service Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States Eden Prairie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at the Eden Prairie Community Center. As a key member of our team, you will be responsible for providing exceptional customer service, managing membership and program registration, and supporting the overall operations of the...

  • Customer Service Representative

    6 days ago

    Eden Prairie, Minnesota, United States Eden Prairie Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Eden Prairie Community Center. In this role, you will be responsible for providing exceptional customer service, managing membership and program registration, and supporting the overall operations of the community...

  • Customer Service Representative

    5 days ago

    Eden Prairie, Minnesota, United States EcoShield Pest Solutions Full time

    About EcoShield Pest SolutionsWe are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional customer experiences and exceeding our customers' expectations.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...

  • Customer Service Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States Midland Garage Door Full time

    Job SummaryMidland Garage Door is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving sales growth.Key ResponsibilitiesAssist customers with quotes, orders, delivery, and troubleshooting...

  • Customer Service Representative

    3 days ago

    Eden Prairie, Minnesota, United States Ultimate Staffing Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Ultimate Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    5 days ago

    Eden Prairie, Minnesota, United States Eden Prairie Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Eden Prairie Community Center. As a key member of our team, you will be responsible for providing exceptional customer service to our patrons, responding to their inquiries, and resolving any issues in a timely and...

  • Customer Service Representative

    4 days ago

    Eden Prairie, Minnesota, United States Jerry's Foods Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Jerry's Foods. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and...

  • Customer Service Representative

    4 days ago

    Eden Prairie, Minnesota, United States ShopHQ Full time

    Customer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ShopHQ. As a Customer Service Representative, you will be the frontline for providing our customers with a personalized experience, taking inbound calls and responding to customer...

  • Customer Service Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States ShopHQ Full time

    About ShopHQShopHQ is a leading interactive media company that specializes in entertainment, e-commerce, and advertising. Our company owns a diverse portfolio of businesses that work together to create engaging experiences for consumers and advertisers.Job SummaryWe are seeking a highly skilled and customer-focused Sales Associate to join our team. As an...

  • Customer Service Representative

    2 weeks ago

    Eden Prairie, Minnesota, United States Pilgrim Dry Cleaners Inc Full time

    **Job Summary:**Pilgrim Dry Cleaners Inc is seeking a friendly and outgoing Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving any issues that may arise.**Key Responsibilities:**Greet customers and...

  • Customer Service Representative

    2 days ago

    Eden Prairie, Minnesota, United States ShopHQ Full time

    Job Title: Customer Service RepresentativeAt ShopHQ, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, assisting with product inquiries, and resolving any issues that may arise.Key...

  • Customer Service Representative

    3 days ago

    Eden Prairie, Minnesota, United States Eden Prairie Full time

    Job Title: Community Center Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Community Center Customer Service representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our...