Patient Navigator

7 days ago

Nashville, Tennessee, United States Planned Parenthood of Tennessee and North Mississippi Full time
Job Title: Universal Patient Navigator

Join our team at Planned Parenthood of Tennessee and North Mississippi as a Universal Patient Navigator. In this role, you will play a critical part in ensuring that patients receive the highest quality care and support services.

About the Role:

The Universal Patient Navigator is a community health professional case manager who focuses on navigating patients to various resources. This role will focus on two key areas: Patient Navigation and Case Management, managing patient cases/calls. Similar to a case manager or social worker, the UPN helps guide the patient to resources needed, including services such as abortion care, LGBTQIA support, transportation for healthcare, housing/lodging, and more.

Key Responsibilities:
  • Advance patient navigation program goals and objectives for new and/or improved processes and systems that increase access to equitable patient care.
  • Identify and address existing gaps and opportunities within existing patient navigation processes, including screening processes, to ensure highest-need patients are being identified, routed, and connected to navigational support.
  • Maintain a strong data collection, tracking, and reporting and management system.
  • Maintain and develop comprehensive resource and referral sheets to connect patients to care and support services.
  • Working with external stakeholders and organizations to build and strengthen relationships, systems, and processes that support access to patient support resources.
  • Working to establish relationships with external vendors to facilitate access to key services, including but not limited to, transportation and lodging.
Requirements:
  • Associates or Bachelor's Degree (Preferred), preferably in social work, human services, counseling, psychology, trauma care, or project management.
  • Three (3)+ years of experience in case management, social work, or human services work.
  • Certifications (Preferred): CCM, LSW, CMSW.
Benefits:
  • Competitive base salary commensurate with experience.
  • 100% Employer paid Medical, Dental, Basic Life/AD&D, STD, LTD (Employee Only Coverage).
  • Voluntary Vision, "Buy-Up" options on Basic Life, Spouse, & Dependent.
  • 401(k) plan with matching opportunity.
  • Plum Benefits & Pet Insurance.
  • Starting PTO of 15 vacation days within first year (pro-rated based on start date), 2 Floating Holidays, and 10 Paid Holidays.
Planned Parenthood of Tennessee and North Mississippi is an Equal Opportunity Employer.

We are committed to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition, or carrier status or any other characteristic protected by applicable law.

We participate in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

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