Retail Operations Manager

4 weeks ago


Baltimore, Maryland, United States Fanatics Full time
Job Description

The Retail Lead plays a pivotal role in the store and/or venue, assisting the Management Team in creating an exceptional game day and shopping experience for fans by leading the front-line selling effort.

This position is full-time, depending on the specific needs of the property, and will work a rotating schedule, including days, nights, and weekends.

Key Responsibilities:
  • Drive sales results by executing sales/operations plans
  • Support back-of-house operations; maintain stockroom organization
  • Utilize business metrics in decision-making, including revenue targets, per-cap, and UPT
  • Communicate expectations for assignments and projects to employees under supervision
  • Provide training and assistance to new employees as required
  • Provide feedback to associates based on observed job performance, fan comments, and knowledge of the work environment
Requirements:
  • Possess a fun, outgoing, confident, professional demeanor
  • Prior leadership or management experience preferred
  • Ability to work well with all levels of management, build partnerships, and direct teams
  • Ability to anticipate and solve problems, act decisively, and persist in the face of obstacles
  • Ability to represent Fanatics/League/Team values and standards
  • Able to balance and prioritize multiple projects while remaining calm under pressure
  • Available to work varied shifts, including weekend, closing, and holiday shifts
  • Strong verbal and written communication skills
  • Ability to complete two-step network duo verification for rare instances
Physical Demands:
  • Regularly required to sit, stand, reach, bend, and move about the facility as needed
  • Must be able to lift and carry up to 30 lbs.
  • Game Day scheduling may have exposure to various weather elements

  • Operations Manager

    1 month ago


    Baltimore, Maryland, United States Michaels Full time

    Lead the Way in Retail ExcellenceAs an Operations Manager at Michaels, you will be responsible for leading the operational processes to deliver sales and profits while protecting our assets. You will provide a well-merchandised and well-in-stocked store by leading and supporting inventory management processes. Your team will rely on you to deliver a...


  • Baltimore, Maryland, United States Walgreens Full time

    Job SummaryThe Pharmacy Operations Manager is responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role involves supervising pharmacy technicians and cashiers, managing inventory, and maintaining compliance with company policies and regulations.Key ResponsibilitiesSupervise...


  • Baltimore, Maryland, United States OSL Retail Services Full time

    About the RoleWe're seeking a highly motivated and customer-focused Wireless Sales Representative to join our team at OSL Retail Services. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through personalized wireless solutions.Key ResponsibilitiesDeliver five-star customer...


  • Baltimore, Maryland, United States McDonald's Full time

    Restaurant Operations Manager Job SummaryMcDonald's is seeking a skilled Restaurant Operations Manager to lead our restaurant team. As a Restaurant Operations Manager, you will be responsible for running a profitable restaurant and ensuring that it meets McDonald's critical customer standards of Quality, Service, and Cleanliness. Key Responsibilities:Lead a...


  • Baltimore, Maryland, United States SUMMERWOOD MASTER Full time

    Job SummaryThe Associate Restaurant Manager serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Key responsibilities include driving excellence in customer service, maintaining company standards in product and facility...


  • Baltimore, Maryland, United States SUMMERWOOD MASTER Full time

    Job SummaryThe Restaurant General Manager is a key leadership role at Summerwood Master, responsible for driving customer satisfaction, financial performance, and employee satisfaction in our restaurants. As a Restaurant General Manager, you will oversee the overall operations of the restaurant, including customer service, food quality, and employee...


  • Baltimore, Maryland, United States Veritas Partners - Client Full time

    Veritas Partners - Client is seeking a seasoned Call Center Manager to lead their Baltimore office. This role oversees 13 call center representatives and 1 team leader, working 8:30 to 5PM Monday through Friday.The ideal candidate will have a strong background in retail/consumer banking products, including loans, deposits, checking/savings accounts, and...


  • Baltimore, Maryland, United States McDonald's Full time

    As a Restaurant General Manager at McDonald's, you will be responsible for running a profitable restaurant and ensuring it meets our high standards of Quality, Service, and Cleanliness.The General Manager works closely with their leader to set restaurant goals and create a plan to achieve them. To meet these goals, the General Manager leads a team of...


  • Baltimore, Maryland, United States Papa John's Full time

    Job SummaryPapa John's is seeking a skilled Shift Leader to oversee daily operations and lead a dynamic team in a fast-paced environment. As a Shift Leader, you will be responsible for ensuring exceptional customer experiences, maintaining high food quality standards, and driving team performance.Key Responsibilities:Supervise and coordinate team members...


  • Baltimore, Maryland, United States Compass Group Poland Sp. z o.o. Full time

    Job Summary:As a member of the Company Management team, you will be responsible for the overall operation and cost-effective management of multiple dining service departments in various facilities. This role requires a strong understanding of foodservice management principles and a proven track record of success.Key Responsibilities:Manage all aspects of...


  • Baltimore, Maryland, United States Compass Group Poland Sp. z o.o. Full time

    Job SummaryAs a General Manager, you will be responsible for the overall operation and cost-effective management of multiple dining service departments in a given geography. This role requires a strong understanding of foodservice management principles and a proven track record of success.Key ResponsibilitiesEnsure team achievement of financial goals and...


  • Baltimore, Maryland, United States FleetPride Full time

    Job SummaryFleetPride is a leading distributor of heavy-duty truck and trailer parts in the U.S. We are seeking a skilled Warehouse Operations Manager to join our team.Key ResponsibilitiesProvide support to the Branch in expediting parts to drivers for delivery to customers and other branches.Unload products from shipping vehicles and store them in the...


  • Baltimore, Maryland, United States Papa John's - Clifton Ave Full time

    Job Title: Shift LeaderJob Summary:Papa John's - Clifton Ave is seeking a skilled Shift Leader to oversee restaurant operations and lead a dynamic team. As a Shift Leader, you will be responsible for ensuring exceptional customer experiences, managing inventory, and coordinating team members during shifts.Responsibilities:Supervise and coordinate team...


  • Baltimore, Maryland, United States Levy Full time

    Job OverviewLevy is seeking a highly skilled Catering Manager to join our team. As a Catering Manager, you will be responsible for overseeing the daily operations of our catering facilities, managing catering functions, and coordinating with our sales and culinary teams.Key ResponsibilitiesEnsure all catering services meet or exceed guest expectationsPresent...


  • Baltimore, Maryland, United States Boar's Head Brand Full time

    Unlock Growth Opportunities with Boar's Head BrandJob SummaryWe are seeking a seasoned Retail Business Development Strategist to join our team in Arlington, VA, Baltimore, MD, or Philadelphia, PA. As a key member of our NE Sales department, you will lead the development of strategic plans to drive sales growth and expand our presence in the retail...


  • Baltimore, Maryland, United States Spencer Gifts Full time

    Job Summary: As a Sales Associate at Spencer's, you will be responsible for maintaining guest services, efficiently operating POS systems, and supporting the Store Management Team in generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations, and loss prevention.Key Responsibilities:Maintain a high level of guest service to...


  • Baltimore, Maryland, United States University of Maryland Medical System Full time

    Job Summary:As a Pharmacy Technician Retail Specialist with the University of Maryland Medical System, you will play a vital role in ensuring the smooth operation of our retail pharmacies. Your primary responsibility will be to assist pharmacists in filling prescriptions, managing inventory, and providing exceptional customer service to our patients.Key...


  • Baltimore, Maryland, United States Raising Cane's Chicken Fingers Full time

    About the Role:The Assistant Restaurant Leader - Growth is a key member of our restaurant leadership team, responsible for supporting new restaurant openings and providing oversight of the training team. This role will also involve training hourly restaurant managers and Assistant Restaurant Leaders, as well as leading new restaurant openings when needed.Key...

  • Executive Chef

    4 weeks ago


    Baltimore, Maryland, United States Dufry Full time

    Dufry is seeking a highly skilled Sous Chef to join our culinary team. As a key member of our kitchen operations, you will be responsible for overseeing the day-to-day activities of our kitchen staff, ensuring the timely completion of work, and maintaining a safe and sanitary environment. Your expertise in menu planning, inventory management, and cost...

  • Retail Sales Lead

    4 weeks ago


    Baltimore, Maryland, United States Event Network Full time

    At Event Network, we believe that experiences matter. As the leading operator of retail experiences at iconic destinations, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we...