Medical Office Coordinator

2 days ago

Saint Paul, Minnesota, United States Ultimate Staffing Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Ultimate Staffing Services. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Manage incoming calls, greet patients, and handle appointment scheduling with ease.
  • Create and update patient profiles, including demographic, doctor, and insurance details, with accuracy and efficiency.
  • Communicate with patients to arrange appointments and provide excellent customer service.
  • Oversee the intake process, collecting co-pays, HIPAA, and insurance information, while maintaining confidentiality and discretion.
  • Coordinate patient flow, announcing arrivals and assigning patients to appropriate rooms, ensuring a seamless experience.
  • Review costs, insurance details, and estimated payments based on practitioner instructions, providing clear and concise information to patients.
  • Facilitate out-of-office scheduling for patients requiring visits to other clinics, ensuring continuity of care.
  • Maintain a supply of patient and employee forms in the lobby and break room, ensuring easy access for staff and patients.
  • Manage mail, voicemail messages, and relay information to team members, ensuring timely communication.
  • Ensure all practitioner notes and documentation are complete, and follow-up plans are established, maintaining accurate records.
  • Order office supplies on a weekly basis, ensuring a well-stocked and efficient office environment.
Requirements
  • Prior experience in clinic patient scheduling is highly desirable.
  • Familiarity with third-party payer coverage requirements, including Medicare, commercial insurances, and workers' compensation, is essential.
  • Ability to reach, lift, and move around the office, and proficiency in operating computers and phones, is required.
  • High school diploma is required; Associate's or Bachelor's degree is preferred.
Additional Information
  • Monday-Friday schedule, 8:00am - 4:30pm.
  • Contract to Hire opportunity.
  • 100% in-office location in Maplewood.
  • $19-$21/hr per hour, depending on experience.

Ultimate Staffing Services is an equal opportunity employer and welcomes applications from all qualified candidates. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.

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