Customer Service Associate

1 week ago


Elkin, North Carolina, United States Goodwill Ind NW NC Inc Full time
Job Overview

Join our mission to uplift the community through meaningful employment opportunities. Goodwill Industries of Northwest North Carolina is a nonprofit organization dedicated to providing essential services that empower individuals to achieve financial independence.

WHY CHOOSE GOODWILL?
As a leading nonprofit based in Winston-Salem, NC, we pride ourselves on employing over 1,100 dedicated professionals committed to our mission. With a network of 51 retail locations and numerous career centers, we offer a diverse range of career paths.

At Goodwill, our work has a profound impact on the lives of those we serve, contributing to the overall well-being of our community. Our retail operations not only support our mission but also provide a stable foundation for our organization. Our employees benefit from a supportive work environment that is both dynamic and rewarding.

OUR VALUES:
We are guided by our core values which shape our organizational culture and interactions. Our commitment to Living the Mission, Promoting Teamwork, Driving Improvement, Taking Responsibility, and Respecting Others is fundamental to our success.

POSITION SUMMARY:
If you are enthusiastic about engaging with customers and possess a friendly demeanor, this role may be a great fit for you. Success in this position requires a collaborative spirit, a positive attitude, and the ability to handle customer interactions with respect and professionalism.

BENEFITS:
Goodwill offers a comprehensive benefits package that includes:
- Paid Time Off
- Pension Plan
- Medical & Dental Coverage
- Tuition Reimbursement
and more, all available after a specified waiting period.

KEY RESPONSIBILITIES:
As a Cashier, your duties will include:
- Operating the cash register and providing exceptional customer service.
- Maintaining store appearance by rotating stock and ensuring cleanliness.
- Potential cross-training in areas such as receiving, pricing, and stocking donations.
- Handling textiles and clothing in a production-style environment.

EDUCATION & EXPERIENCE:
- High School Diploma or equivalent preferred.
- Previous experience in production or a similar role is advantageous.

WORK SCHEDULE:
Associates should be flexible to work during store hours, including evenings and weekends.

COMPENSATION:
Hourly pay is set at $13.50.

Goodwill is an equal opportunity employer.



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