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Retail Operations Team Member

2 months ago

Elkin, North Carolina, United States Goodwill Ind NW NC Inc Full time
Job Overview

Join our mission to uplift the community through your exceptional customer service skills. Goodwill Industries of Northwest North Carolina is dedicated to providing meaningful career paths with competitive compensation and a comprehensive benefits package.

WHY CHOOSE GOODWILL?
As a nonprofit organization based in Winston-Salem, NC, we are proud to employ over 1,100 dedicated individuals committed to our goal of enhancing employment and training services. With a network of 51 retail locations and numerous donation centers, we offer a variety of career opportunities across a broad region.

At Goodwill, our work impacts the lives of those we serve, contributing positively to the community. Our operations provide a stable foundation that supports our mission, allowing us to offer excellent benefits and a dynamic work environment that is both professional and rewarding.

OUR VALUES:
Our organizational values guide our culture and interactions with clients, customers, and colleagues. We emphasize Living the Mission, Promoting Teamwork, Driving Improvement, Taking Responsibility, and Respecting Others, which collectively contribute to our success.

POSITION SUMMARY:
If you possess a friendly demeanor and enjoy engaging with customers, this role may be ideal for you. Success in this position requires being a collaborative team member, demonstrating positivity, reliability, and respect, even in challenging situations.

KEY RESPONSIBILITIES:
- Provide exceptional customer service at the cash register.
- Maintain store appearance by rotating stock and ensuring cleanliness.
- Participate in cross-training in various areas, including receiving, pricing, and stocking donations. Note: Physical tasks may include lifting items up to 50 pounds and frequently handling weights between 10 to 35 pounds.
- Assist in hanging, inspecting, and tagging textiles and clothing in a production-style environment.

EDUCATIONAL REQUIREMENTS:
High School Diploma or equivalent preferred.

EXPERIENCE:
Prior experience in production or a similar role is advantageous.

WORK SCHEDULE:
Availability to work during store hours, particularly evenings and weekends, is essential. Our stores operate Monday through Saturday from 10 AM to 8 PM and open at 1 PM on Sundays.

COMPENSATION:
Hourly wage: $13.50

Goodwill is an Equal Opportunity Employer.