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Sales Assistance Coordinator

2 months ago

Duluth, Minnesota, United States Duluthdodgeminnesota Full time

Client Relations Specialist

At Duluth Dodge Inc, we take pride in our commitment to integrity, work ethic, and a family-like company culture. Every member of our team is essential to our success. As we navigate the evolving landscape of online sales and marketing, we are eager to enhance our outstanding team. The Customer Care Center serves as the initial point of contact for customers reaching out about vehicles, whether online or via phone. A friendly demeanor, quick thinking, and a proactive attitude are crucial for this role. Collaboration and teamwork are at the heart of the Duluth Dodge experience, ensuring that no two days are alike.

Job Overview

We seek a motivated individual who is eager to learn, adapt to changing customer demands, and guide clients through the sales journey. An entrepreneurial mindset is advantageous in this unique role, where innovative and constructive ideas are both welcomed and encouraged. The ideal candidate will possess strong communication skills and be ready to thrive in our supportive work environment.

Qualifications

  • Prior experience in a customer service role
  • Willingness to exceed expectations
  • Team-oriented with a collaborative spirit
  • Able to adjust to a dynamic work environment
  • Professional and courteous demeanor
  • Positive, hardworking attitude
  • Proficient computer skills
  • Valid driver's license

Key Responsibilities

  • Handle incoming calls for the sales department
  • Respond promptly to online sales inquiries
  • Utilize CRM systems for tracking communications, including emails, calls, and texts
  • Collaborate with team members to enhance the customer care center, sharing ideas and analyzing outcomes
  • Engage with various departments to broaden understanding of sales processes
  • Develop strategies that promote retail sales and service appointments

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan with Matching Contributions
  • Paid Vacation
  • Opportunities for Advancement
  • Comprehensive Training Programs
  • Saturday Lunches
  • Long-term Job Security
  • Discounts on Products and Services