Fitness Team Member

5 days ago


WilkesBarre, Pennsylvania, United States Crunch Fitness Full time
Role Summary

Crunch Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting membership sales, and ensuring a welcoming atmosphere for our members.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Meet and greet members and guests, checking them in and facilitating any messages on our club software.
  • Answer phones in a courteous and helpful manner, communicating special events and promotions to members and guests.
  • Maintain a clean and organized work area, adhering to company policies and procedures.
  • Assist in scheduling member services, such as tanning and other activities, and facilitate payment in accordance with company procedures.
  • Stay up-to-date on club facilities, services, and schedules, providing accurate information to members and guests.
Requirements
  • Fluent in English, with excellent reading and writing skills.
  • Proficient in computer skills, with the ability to learn and adapt to new software and systems.
  • Strong customer service skills, with a passion for delivering exceptional service to members and guests.
What We Offer

As a Member Services Representative at Crunch Fitness, you will have the opportunity to work in a dynamic and supportive environment, surrounded by like-minded individuals who share your passion for health and fitness. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

At Crunch Fitness, we believe in making serious exercise fun by fusing fitness and entertainment. Our gyms are equipped with state-of-the-art equipment, and we offer a variety of group fitness classes, including Zumba, BodyWeb with TRX, and more. If you are a motivated and enthusiastic individual who is passionate about health and fitness, we encourage you to apply for this exciting opportunity.



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