Banking Professional

4 days ago


Atlanta, Georgia, United States First Citizens Bank Full time
Overview

We are seeking a highly motivated and customer-focused individual to join our Atlanta branch team as a Sales and Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of bank capabilities.

Key Responsibilities
  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or equivalent required
  • 6+ months of face-to-face customer service experience
  • 1+ years of recent cash-handling experience
Preferred Qualifications
  • Sales support experience (cold-calling, appointment setting, etc.)
  • Prior experience working in a retail banking environment
  • Working knowledge of Microsoft Office
  • Strong written and verbal communication skills

This job posting will remain active for 90 days from the initial posting date. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.



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