Customer Accounts Manager
3 weeks ago
Customer Accounts Manager Job Description
Aaron’s is seeking a skilled Customer Accounts Manager to drive the success of our stores. This role is responsible for leading the customer accounts department, achieving company standards for collections and lease renewals, and strategically influencing team performance to help our customers achieve their goals of ownership.
Key Responsibilities:
• Attainment and upkeep of customers’ accounts, including maintaining updated customer information in the store computer system and documenting all customer payment appointments
• Assist General Manager with operational functions, including account recommendations, payment frequency, and payment history to monitor accuracy
• Build authentic customer relationships to support customers in their ownership goals and drive sales
Requirements:
• United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy
• Ability to work schedule of hours varying from 8 am to 9 pm
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
• Two years of college or two years of previous management experience preferred
• High School diploma or equivalent preferred
• Excellent interpersonal and communication skills
• High energy with the ability to effectively perform all functions of the store and multitasking effectively
• Proficient computer skills
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