Project Manager Non-Exempt
3 weeks ago
At Diversified Maintenance, we are seeking a skilled Project Manager to oversee our janitorial operations. This role requires a strong leader who can motivate and develop a team of hourly employees to deliver exceptional customer service.
Key Responsibilities:
- Recruit and hire employees to ensure proper staffing levels according to contract specifications.
- Assign tasks and inspect work for quality and completion.
- Determine work procedures and prepare schedules to meet labor budget requirements.
- Conduct new hire orientation, safety training, and job training to ensure employees can perform tasks efficiently and safely.
- Prepare and review required paperwork, including time sheets, accident reports, and employee training records.
- Establish open communication by resolving employee relations issues and coaching employees for success.
- Build relationships with customers by visiting accounts regularly to ensure high-quality service.
- Resolve problems and complaints in a timely manner to maintain customer satisfaction.
- Document customer contacts and concerns, and follow up to ensure issues are resolved.
- Monitor assigned accounts for work order opportunities and additional work that can be added to the contract.
Requirements:
- Two to three years of management experience required.
- Several years of janitorial industry experience preferred.
- Ability to multitask and adapt to changing environments.
- Customer service mindset and training skills required.
- Experience with Microsoft and Google products required.
Diversified Maintenance Systems is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
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