Sales Representative

2 weeks ago

Reno, Nevada, United States Charter College Full time
About the Role

We are seeking a highly motivated and results-driven Sales Representative to join our team at Charter College. As a Sales Representative, you will play a critical role in identifying and enrolling qualified students who are likely to graduate.

Key Responsibilities
  • Adhere to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
  • Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company.
  • Follow Admissions Code of Conduct.
  • Participate in all orientations if at a campus.
  • Conduct high call volume in a fast-paced environment.
  • Listen and create rapport to identify opportunities for prospective students' education and career development.
  • Use established phone scripts for both inbound and outbound calls.
  • Schedule admission interview call appointments.
  • Conduct admission interviews over the phone, in person, or by video.
  • Enroll qualified applicants.
  • Conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects.
  • Enter all tasks and notes into CampusVue daily.
  • Track incomplete enrollment files to ensure deadlines are met.
  • Check and respond to all emails.
  • Post all appointments on Outlook Calendar.
  • Attend all Admissions and staff meetings.
  • Complete the required quota of inbound and outbound calls daily.
  • Schedule the required quota of appointments daily.
  • Generate the required quota of personally generated leads.
  • Maintain a clean and professional work area.
  • Dress professionally as outlined in the Employee manual.
  • Other duties as assigned.
Requirements
  • Bachelor's degree preferred.
  • 2 years minimum work experience in a customer service-related environment.
  • Must be able to work effectively in an indoor, fast-paced, sales center work environment.
  • Ability to work under pressure and respond with urgency to business and customer needs.
  • Ability to multi-task and prioritize duties.
  • Exhibit excellent communication skills both written and verbal.
  • Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources.
  • Proficient computer skills in Word, Excel, database software, and use of the Internet.
  • Required to be punctual, responsible, ethical, and a team player.
  • Varied shifts Monday - Friday - 8:00AM-5:00PM, 9:00AM-6:00PM, 11:00AM-8:00PM Saturday - 8:00AM-5:00PM.

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