Customer Service Coordinator

2 weeks ago


Overland Park, Kansas, United States Pratt Industries Full time
Customer Service Representative

At Pratt Industries, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a critical role in ensuring seamless communication and collaboration with internal customers.

Key Responsibilities:
  • Coordinate with external suppliers to maintain roll stock inventory and resolve issues related to quality, on-time delivery, and forecasting.
  • Enter roll stock orders accurately and efficiently.
  • Maintain data in multiple computer systems to ensure accurate inventory tracking.
  • Forecast and schedule internal roll stock consumption to minimize inventory outages.
  • Correspond with internal customers daily to address inventory concerns and ensure timely resolution.

We're looking for a detail-oriented and organized individual who can effectively manage multiple priorities and communicate complex information to internal customers. If you're a team player with excellent customer service skills, we encourage you to apply for this exciting opportunity.



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