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Financial Services Representative

2 months ago

Lockport, Illinois, United States Citizens Full time
Job Summary

Citizens is seeking a skilled Banking Professional to join our team. As a key member of our branch, you will be responsible for building strong relationships with customers, providing personalized financial solutions, and delivering exceptional customer service.

Key Responsibilities
  • Develop and maintain relationships with customers to understand their financial needs and goals.
  • Provide recommendations and solutions to customers, leveraging your knowledge of financial products and services.
  • Collaborate with colleagues and partners to deliver comprehensive financial solutions.
  • Utilize digital and mobile-first technologies to enhance customer experience and improve operational efficiency.
  • Meet and exceed sales and customer service targets, while maintaining a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • 2+ years of sales and customer service experience, with a proven track record of meeting or exceeding sales targets.
  • Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.
  • Must be able to pass a background check and obtain a unique identifier from the NMLS.
Preferred Qualifications
  • 1+ year of cash handling experience.
What We Offer
  • Competitive salary range: $20.00-$26.39 per hour.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401K with corporate match.
  • Tuition assistance.
  • Flexible work arrangements.
  • Education reimbursement.
  • Wellness programs.

Citizens is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.