Hardware Technician

4 days ago


Fort Meade, Maryland, United States DUIT Full time
Job Description

Job Summary:

We are seeking a highly skilled Hardware Technician to join our team at Davis Unlimited Information Technologies, Inc. (DUIT). As a Hardware Technician, you will be responsible for installing, operating, maintaining, repairing, and modifying end-user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.

Key Responsibilities:

  • Install, configure, and troubleshoot hardware and software on end-user devices
  • Perform routine maintenance and technical support on devices, integrated systems, and subsystems
  • Install and configure software at customer and/or field locations
  • Troubleshoot and solve technical issues related to end-user equipment hardware and software
  • Ensure customer satisfaction is achieved

Why Work for DUIT?

  • We offer competitive salaries and excellent benefits
  • We have a limitless environment where you matter and your great work will be recognized
  • We have opportunities for advancement and professional growth
  • We are an equal opportunity employer and value diversity in the workplace

Requirements:

  • High School/GED with seven (7) years of experience
  • Associate's degree and five (5) years of experience
  • Security + Cert
  • Ability to provision/enroll Smartphone devices after receiving training
  • Highly skilled in installing, repairing, and troubleshooting hardware and peripherals
  • Demonstrate ability to read and understand technical manuals and schematics
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
  • Able to manage time and priorities effectively
  • Able to work efficiently with minimal supervision
  • Proficient in working with end-users remotely
  • Familiar with Active Directory security and policies
  • Excellent analytical and problem-solving skills
  • Outstanding communication skills to relate with team members and support workers


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