Service Desk Technician
1 month ago
Description: GDIT is in search of a junior level service desk specialists to perform within password resets, answering phone calls, hardware/software break fix, installations, AD, account access, etc. o Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests o Provides polite and friendly customer service o Attempts to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required o Documents incident status and solutions in incident database tools. o Possesses current working knowledge of computers, printers, laptops, and common windows applications o Works through various types Tier II issues with telephone assist o Provides answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability Skills: Help desk, Service desk, Windows, desktop Top Skills Details: Help desk,Service desk,Windows,desktop Additional Skills & Qualifications: Must have excellent customer service skills and be flexible to work in a 24/7 environment. Experience Level: Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Mansion Front Desk Supervisor
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Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full timeJob summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...
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Meade, United States SAIC Full timeJob DescriptionJob SummarySAIC is seeking a highly skilled Field Service Technician to support the DCSA One IT program. As a key member of our team, you will provide technical support to DCSA end users, ensuring the delivery of high-quality IT services and infrastructure.Key ResponsibilitiesTechnical SupportProvide on-site and remote technical support to...
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Fort Meade, United States Mission Essential Full timeDescription:The Mission Essential Group, LLC (MEG) is a premier service provider of information management solutions for complex, mission-critical needs. MEG has earned a reputation as an innovator and pioneer. Headquartered in Fairfax, VA, MEG employs professionals in offices located throughout the United States and around the world. MEG offers a...
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Operations Support Technician
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Fort Meade, United States Mission Essential Full timeDescription:The Mission Essential Group, LLC (MEG) is a premier service provider of information management solutions for complex, mission-critical needs. MEG has earned a reputation as an innovator and pioneer. Headquartered in Fairfax, VA, MEG employs professionals in offices located throughout the United States and around the world. MEG offers a...
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Help Desk Technician
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Fort Lauderdale, United States TEKsystems Full timeTop Skills' Details Previous help desk phone support experience Experience handling Tier 1 and some Tier 2 tickets in a help desk role Previous password reset experience in a help desk role res Details: Help Desk Technicians ONSITE performing Tier 1 level support, solving & closing tickets as well as escalating to Tier 2 & 3 when needed. They...
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Field Service Technician
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Meade, United States SAIC Full timeJob SummarySAIC is seeking a highly skilled Field Service Technician to support the transformational infrastructure program for the Defense Counterintelligence and Security Agency (DCSA). As a key member of our team, you will play a critical role in delivering highly secured and adaptable IT infrastructure, providing customer support, and cutting-edge...
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Help Desk Support Service Specialist
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Meade, United States General Dynamics Information Technology Full timeReq ID: RQ183042Type of Requisition: SCAClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphPublic Trust/Other Required: NoneJob Family: SCASkills:Desktop Computers,Help Desk Support,IT HardwareExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Support Service Specialist - Senior – TS/SCI...
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Help Desk Support Service Specialist
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Fort Meade, United States General Dynamics Information Technology Full timeReq ID: RQ183042 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Desktop Computers,Help Desk Support,IT Hardware Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Help Desk...
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Help Desk Support Service Specialist
1 month ago
Fort Meade, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:Job Family:SCAJob Qualifications:Skills:Help Desk Support, Information Technology (IT) Systems, Network ServicesCertifications:Experience:7 + years of related experienceUS...
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Help Desk Technician
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Help Desk Support Technician
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Help Desk Support Technician
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Fort Lauderdale, United States StaffChase Full timeJob Title: Helpdesk / Service Desk SupportLocation: Fort Lauderdale, FLJob Type: ContractPosition Status: Onsite roleJob Description:• Hospital Client is doing a large software implementation and they need to do a complete Hardware replacement (PC/Laptop/Printer) and install a standard image (using SCCM) to do installs. The technicians will then install...
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Mansion Overnight Front Desk Agent
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Warehouse/Work Order Support Technician
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Help Desk Technician II
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Help Desk Technician II
1 month ago
Fort Lauderdale, United States Hayes Locums Full timeAt Hayes, a Help Desk Technician II is responsible for support of end user service requests and technical issues. Provides technical expertise for operational processes such as onboarding, vendor service requests, and minor projects. Assists clients with any issues involving their computer hardware, communications software, or computer applications. Always...
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Front Desk Ambassador
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Help Desk Support Specialist
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