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Customer Service Associate

2 months ago

Buena Park, California, United States Lobel Financial Corporation Full time
Job Overview

The Customer Service Associate plays a crucial role in managing incoming communications and providing support to various departments. This position requires a friendly demeanor and a commitment to delivering exceptional service to all clients and partners who reach out to the organization.

There are opportunities for career growth within the company. Many individuals in this role have successfully transitioned to more advanced positions, such as Loan Processor, after demonstrating their capabilities and mastering essential skills.

Key Responsibilities

  • Receive, filter, and direct incoming calls
  • Execute basic administrative tasks including filing, faxing, and photocopying
  • Welcome clients and address inquiries in a courteous and professional manner

Required Skills & Qualifications

  • Professional demeanor and appearance
  • Strong verbal and written communication abilities
  • Proficient in computer operations
  • Familiarity with office equipment
  • High school diploma or equivalent
  • Bilingual in English and Spanish is preferred
  • Compensation is based on experience

Employee Benefits

  • 401K plan with company contribution
  • Comprehensive medical, dental, and vision coverage
  • Optional life insurance
  • Paid holidays and time off
  • Paid vacation and sick leave

Lobel Financial Corporation is an equal opportunity employer.

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