Financial Services Associate

1 week ago


Buena Park, California, United States Ria Financial Full time
About Ria Financial

Ria Financial is a leading provider of financial services, dedicated to delivering reliable and trustworthy payment solutions to our customers. With a global presence and a commitment to diversity and inclusion, we strive to create a better everyday life for our customers, clients, and employees.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our financial services.

Key Responsibilities
  • Interact with customers to receive and process financial transactions, including money transfers, money orders, and foreign currency sales and purchases.
  • Accurately verify and enter customer information into our systems.
  • Assist customers with inquiries and resolve issues in a courteous and professional manner.
  • Recognize and address customer concerns, and escalate issues to management as needed.
  • Stay up-to-date with Ria Financial's products, services, and policies.
  • Balance cash registers and prepare cash for bank deposit.
  • Perform other duties as assigned or requested by colleagues and superiors.
Requirements
  • Ability to speak Spanish.
  • Flexibility to work a variety of schedules, including weekends.
  • Basic computer skills and experience with MS Word and Excel.
  • Cash handling experience is highly preferred.
  • Strong customer service skills.
  • A valid work permit is required.
What We Offer
  • Competitive hourly pay rate of $16.00.
  • A comprehensive benefits package, including life insurance, short-term disability, medical insurance, and more.
  • A tuition program and opportunities for professional growth and development.
  • A positive and inclusive work environment.


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