Loss Control Services Coordinator II

6 days ago

Portland, Oregon, United States Opportunities at MEMIC Full time
Opportunities at MEMIC

Job Title: Loss Control Services Coordinator II

Job Summary:

The Loss Control Services Coordinator II plays a vital role in supporting the success of MEMIC's policyholders by providing exceptional administrative support and coordination services. This position is responsible for managing policyholder introduction, registration, and onboarding for online services, as well as providing administrative support related to in-person and virtual training events.

Key Responsibilities:

  • Policyholder Onboarding: Supports the Manager, Digital Technology with customer onboarding and administrative requirements related to policyholder interaction for registration data input and troubleshooting the LMS program.
  • Content Stakeholder Committee: Key member of Loss Control's Content Stakeholder Committee assisting with creation of Webex Events, providing technical support to presenters and attendees, and building out email campaigns related to planned events.
  • Vendor Communication: Confers with vendors to obtain product or service information, such as price, availability, and delivery schedule. Negotiates pricing as appropriate.
  • Inventory Management: Maintains inventory and facilitates calibration and repairs of all equipment used by Safety Management Consultants. Coordinate policyholder distribution to include packaging and shipping as necessary.
  • Loss Trend Analysis: Collaborate with LC Consultants in the creation of loss trend reports by analyzing claims data and identifying exposures for internal and external customers.
  • Training Event Management: Manage registration records for training events and assists in pre- or post-workshop administrative duties such as creating marketing campaigns, producing certificates of completion, processing evaluations, and ensuring compliance as required by the International Accreditors for Continuing Education and Training (IACET)
  • Support Services: Supports the management team and individual safety management consultants. This may include mapping, creation of Microsoft Forms, trend analysis, maintaining prospect reference lists, event planning for staff meetings and/or other projects as assigned.

Requirements:

  • A minimum of five years' experience working in an office environment or an equivalent combination of education and work experience required.
  • Proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint), as well as comfortable learning new software and online tools.
  • Ability to communicate and demonstrate how digitally based training technology can assist external, and internal, MEMIC customers.
  • Excellent verbal and written communication skills, including email and telephone etiquette.
  • Ability to build positive relationships with customers, agents, and internal business partners.
  • Well organized and able to manage multiple assignments in a fast-paced consulting environment.
  • Ability to self-motivate to meet strict timelines when necessary.
  • Excellent time management, organizational, prioritization, and follow through skills.
  • Willing to accept new responsibilities and shift priorities as needed.

Benefits:

  • Comprehensive benefits package including health insurance options, dental insurance options, vision insurance, employee life insurance/AD&D, short-term & long-term disability, health savings account with potential employer match, flexible medical and dependent care account, accident insurance, critical illness insurance, employee assistance program, legal/identity theft insurance options, long term care insurance, pet insurance, 401(k) retirement plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting), 4 weeks of paid time off (PTO), 10 paid holidays.
  • Additional benefits include flextime schedules, paid parental leave, student loan paydown and refinancing assistance, educational assistance for job-related courses, seminars, certifications or degrees, one paid day every year to volunteer for your non-profit of choice, on-site fitness center (Maine & Virginia) or fitness reimbursement, subsidized parking, sit-stand desks & daily stretch breaks.

MEMIC's Commitment:

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.

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