Team Leader

2 weeks ago


Farmington, Michigan, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, your responsibilities will include:

  • Training and Development: Mentor and guide team members and supervisors to enhance their skills.
  • Task Delegation: Assign responsibilities to the team and monitor their progress.
  • Performance Management: Hold team members accountable for their individual contributions.
  • Customer Service Excellence: Ensure that the team delivers prompt and courteous service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
  • Financial Oversight: Maintain accurate cash handling procedures.
  • Inventory Management: Oversee inventory levels and coordinate ordering processes.

We are committed to fostering a positive work environment and delivering exceptional service.



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