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Guest Services Coordinator
2 months ago
The Guest Services Coordinator at Distinctive Beach Rentals, a member of the VTrips family, plays a vital role in supporting the operational team to uphold and implement company standards. This position is dedicated to ensuring that guests experience safe, pristine, and outstanding properties while collaborating closely with the operational support team.
Key Responsibilities:
- Coordinate housekeeping schedules and cleaning tasks.
- Conduct property cleanings and thorough inspections.
- Execute PLACE audits to maintain quality standards.
- Oversee inventory management of linens and supplies.
- Process loose linen submissions efficiently.
- Document and procure inventory for area fulfillment.
- Report purchasing needs to management.
- Organize and maintain cleanliness in the warehouse.
- Assist with laundry operations, including packing, sorting, and ticketing.
- Perform additional tasks as required or assigned.
Benefits Offered:
- Comprehensive medical, dental, and vision coverage.
- Company-sponsored life and short-term disability insurance.
- Optional long-term disability, pet insurance, and legal support.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
- Three weeks of paid time off annually, in addition to sick leave and holidays.
- Retirement savings plan with company contributions.
- Employee travel discounts available.
Qualifications:
- At least one year of experience in property management or hospitality.
- Exceptional written and verbal communication abilities.
- Proficient in Microsoft applications and general computer skills.
- Strong organizational and time management capabilities.
- Reliable transportation and a clean driving record.
- Flexible availability, including weekends and holidays.
Physical/Mental/Environmental Requirements:
This role necessitates regular walking and standing, occasional lifting, and effective communication skills. The position may involve exposure to household cleaning agents and moderate noise levels in the warehouse environment.
Working Hours:
This is a full-time role with variable hours determined by business needs, including weekends and holidays.
Work Authorization:
Applicants must be authorized to work in the United States and successfully complete a background check.
Equal Opportunity Employer:
Distinctive Beach Rentals is an Equal Opportunity Employer that values diversity and does not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, or any other characteristic protected by law.
Note:
This job description offers a general overview of the position and its responsibilities. Duties and activities may vary by location and region of employment.