Supply Chain Logistics Specialist

2 weeks ago


Santa Fe Springs, California, United States Samsung SDS America Full time
Job Overview

Samsung SDS America is a prominent player in the global logistics sector, offering distinctive logistics solutions powered by cutting-edge IT technology. Since the inception of our logistics services in 2012, we have expanded our operations and established ourselves as a leading third-party logistics provider.

We are currently in search of a meticulous and organized Logistics Transportation Specialist to become a vital part of our team. The successful candidate will oversee various logistics functions, including shipment quoting, booking, customs procedures, and effective coordination with both internal and external partners.

Key Responsibilities:

Quoting and Booking:

  • Manage the quoting and booking processes for shipments.
  • Ensure all necessary documentation for import customs clearance is secured.

Communication and Updates:

  • Provide internal stakeholders with timely updates regarding shipment statuses.
  • Facilitate clear and accurate communication with all relevant parties.
  • Engage in daily interactions with customers, carriers, and internal teams to coordinate inventory, bookings, pickups, tracking, and proof of delivery.

Operational Support:

  • Oversee the booking, tracking, and tracing of cargo from suppliers to final destinations (FTL/LTL/AIR/PARCEL).
  • Deliver exceptional customer service and promptly address any issues from booking to delivery.
  • Maintain regular contact with stakeholders to ensure customer satisfaction and share pertinent business information.
  • Monitor account-related issues and collaborate with management to implement effective solutions.
  • Track trends and report significant changes to management for necessary actions.

Strategic Planning:

  • Formulate plans that align organizational goals with achievable targets.
  • Work towards fulfilling leadership expectations regarding logistics efficiency.
  • Propose recommendations for process improvements as needed.
  • Analyze service and cost data to suggest actions for enhancing business performance and customer satisfaction.

Reporting & Documentation:

  • Generate comprehensive reports on shipment statuses on a daily, weekly, and monthly basis.
  • Analyze data to provide insights aimed at refining logistics processes.
  • Maintain up-to-date account documentation for easy access.
  • Prepare reports as required, including service failure and claim reports.
  • Ensure accurate data entry into relevant systems.

Coordination with Service Providers:

  • Collaborate with logistics service providers regarding vessel schedules.
  • Manage documentation and ensure timely payments with the finance department.
  • Adhere to and update standard operating procedures to maintain operational best practices.

Qualifications:

  • A minimum of 2 years of experience in FTL/LTL Dispatching, Operations, or Freight Forwarding.
  • High School Diploma or GED required; Bachelor's Degree preferred.
  • Ability to analyze service and cost data for actionable recommendations.
  • Strong organizational skills with the capacity to manage multiple projects while paying attention to detail.
  • Excellent analytical and problem-solving abilities.
  • Exceptional interpersonal skills, with the ability to engage directly with customers.
  • Strong written and verbal communication skills.
  • Ability to work effectively under pressure with a sense of urgency.
  • Demonstrated strong work ethic and self-motivation.
  • Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, and Outlook.
  • Willingness to learn about other transportation modes as necessary.
  • Experience with cross-border transportation preferred.

Benefits:

  • Comprehensive medical, dental, vision, and prescription coverage.
  • Wellness programs.
  • Parental leave.
  • 401K matching and savings plans.
  • Flexible spending accounts.
  • Life insurance.
  • Paid holidays and time off.
  • Additional benefits.

Samsung SDS America is committed to supporting your professional development and growth in your career.

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to any protected characteristic.



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