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Customer Service Representative
2 months ago
**Job Summary:**
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at NW Priority Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting our credit union's products and services.
**Key Responsibilities:**
- Process financial transactions, including deposits, withdrawals, and loan payments
- Verify member identification and negotiable items
- Maintain and balance assigned cash drawer daily
- Recognize member needs and proactively open, maintain, and update personal accounts
- Refer members to other services for loan and investment opportunities
**Benefits:**
- 100% Employer-paid health, vision, prescription, and dental insurance option for all full-time employees
- 401(k) plan with generous employer match
- 100% Employer-paid life insurance/AD&D package (up to $50,000)
- Paid vacation and sick time
- Short and long-term disability (We cover 50% of the premium)
**Requirements:**
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and provide excellent customer service
**About NW Priority Credit Union:**
We are a not-for-profit financial cooperative dedicated to serving the financial needs of our members. Our mission is to provide exceptional service, competitive products, and a commitment to community involvement.