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Customer Service Representative

2 months ago


Portland, Oregon, United States NWCUA Full time

**Job Summary:**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at NW Priority Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting our credit union's products and services.

**Key Responsibilities:**

  • Process financial transactions, including deposits, withdrawals, and loan payments
  • Verify member identification and negotiable items
  • Maintain and balance assigned cash drawer daily
  • Recognize member needs and proactively open, maintain, and update personal accounts
  • Refer members to other services for loan and investment opportunities

**Benefits:**

  • 100% Employer-paid health, vision, prescription, and dental insurance option for all full-time employees
  • 401(k) plan with generous employer match
  • 100% Employer-paid life insurance/AD&D package (up to $50,000)
  • Paid vacation and sick time
  • Short and long-term disability (We cover 50% of the premium)

**Requirements:**

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and provide excellent customer service

**About NW Priority Credit Union:**

We are a not-for-profit financial cooperative dedicated to serving the financial needs of our members. Our mission is to provide exceptional service, competitive products, and a commitment to community involvement.