Front Desk Receptionist

2 weeks ago


Hialeah, Florida, United States Florida National Univer Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Florida National University. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for students, faculty, and visitors.

Key Responsibilities
  1. Front Desk Operations: Manage the front desk area, including answering phones, responding to emails, and handling visitor inquiries.
  2. Customer Service: Provide exceptional customer service to students, faculty, and visitors, ensuring a positive and welcoming experience.
  3. Record Keeping: Maintain accurate and up-to-date records, including student information, faculty schedules, and visitor logs.
  4. Communication: Communicate effectively with students, faculty, and staff, both verbally and in writing.
  5. Problem-Solving: Resolve issues and concerns in a professional and courteous manner.
Requirements
  • High School Diploma: A high school diploma or equivalent is required.
  • Communication Skills: Excellent verbal and written communication skills are essential.
  • Organizational Skills: Strong organizational and time management skills are required to manage multiple tasks and priorities.
  • Technical Skills: Proficiency in computer applications, including Microsoft Office and Google Suite, is necessary.
Working Conditions

The Front Desk Receptionist will work in a fast-paced office environment, with frequent interruptions and deadlines. The successful candidate must be able to work effectively in a team environment and adapt to changing priorities and situations.

This is a full-time position, Monday through Friday, from 1:00 PM to 10:00 PM. The successful candidate must be able to work a flexible schedule and be available to work occasional evenings and weekends.

Florida National University offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, and 401(k) savings plan. The university also offers educational assistance and family medical leave act (FMLA) benefits.

The physical demands of this position include frequent sitting, standing, and walking, as well as the ability to lift and move up to 25 pounds. The successful candidate must be able to see, hear, and operate a computer keyboard and standard office equipment.



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