Advanced Provider Dispute Resolution Coordinator

1 week ago


Long Beach, California, United States Blue Shield Of California Full time
About the Role

We are seeking an Advanced Provider Dispute Resolution Coordinator to join our team at Blue Shield of California. In this role, you will be responsible for researching, reviewing, and resolving high-level/high-priority provider grievances, appeals, and complaints.

Key Responsibilities
  • Process provider appeals and correspondence with minimal support
  • Proactively identify issues and execute corrective action on provider appeals
  • Identify and triage appeals to appropriate areas
  • Respond in writing to providers regarding appeal outcomes
  • Consistently perform at established performance metrics
Requirements

To be successful in this role, you will need:

  • A high school diploma or GED
  • At least 3 years combined operations experience, including 2 years direct experience in Appeals/Grievances or similar combination
  • Claims processing experience, including adjustments, interest accuracy proficiency, general suspense, and back-end claims experience
  • Strong skill set of Microsoft Office applications
  • Demonstrated experience with free format letter writing
Preferred Qualifications

Preferred qualifications include:

  • Previous appeal and/or dispute experience
  • Knowledge of applicable legislation/regulations and compliance
  • Knowledge of systems such as Facets, DocDNA, Smartcomm, Documentum, CLMS, CMS Pricers, and 3M Pricers
About Blue Shield of California

Blue Shield of California is a nonprofit health plan dedicated to making a positive impact on the health and well-being of our members and the communities we serve. We are committed to diversity, equity, and inclusion and strive to create a workplace culture that values and respects the contributions of all employees.

Our Values

We hold ourselves to the highest ethical and integrity standards, build trust by doing what we say we're going to do, and strive to be our authentic selves. We are courageous and committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We offer a hybrid work environment, allowing you to decide where you can do your best and most meaningful work. We prioritize work-life balance and understand the importance of flexibility in today's work environment.



  • Long Beach, California, United States Blue Shield of CA Full time

    {"title": "Advanced Provider Dispute Resolution Coordinator", "subtitle": "Join Blue Shield of CA", "content": "At Blue Shield of CA, we are seeking an Advanced Provider Dispute Resolution Coordinator to join our team. In this role, you will be responsible for researching, reviewing, and resolving high-level/high-priority provider grievances, appeals, and...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job Description**Role Overview**The Claims Examiner III is a critical position within the Advanced Medical Manage organization, playing a vital role in the Claims Department. This role requires collaboration with the Claims Team to meet productivity goals and ensure quality. The ideal candidate will possess claims knowledge, prioritization skills, and the...


  • Long Beach, California, United States Ascendion Full time

    About Us:At Ascendion, we are a reputable law firm dedicated to providing top-notch legal services to clients in a wide range of practice areas. Our firm is known for its commitment to excellence, integrity, and client advocacy.Qualifications: Juris Doctor (JD) degree from an accredited law school. Active membership in good standing with the State Bar of...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and detail-oriented Contract Administration Specialist to join our team at Advanced Medical Manage. As a Contract Administration Specialist, you will play a critical role in managing and overseeing the contract administration process for our company.Key Responsibilities:Coordinate the contract...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPOSITION SUMMARYThe Provider Engagement Coordinator, reporting to the Director of Provider Engagement, plays a crucial role in supporting the operations of IPA Regional Networks. This position is essential for facilitating communication between client leadership and healthcare providers, addressing physician concerns, and collaborating with...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPOSITION SUMMARYThe Provider Engagement Coordinator reports directly to the Director of Provider Engagement. This role is essential in assisting the Provider Engagement Department with the operational management of IPA Regional Networks. Responsibilities include effective communication with client leadership and physicians, addressing physician...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPOSITION SUMMARYThis role reports directly to the Director of Provider Engagement. The individual will play a crucial role in assisting the Provider Engagement Department with the management of IPA Regional Networks. Responsibilities include effective communication with client leadership and physicians, addressing physician concerns, and...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Contract Coordinator to join our team at Advanced Medical Manage. As a Contract Coordinator, you will play a critical role in managing and overseeing the contract administration process for our company.Key Responsibilities:Coordinate the contract administration process, including drafting,...

  • Claims Examiner III

    3 weeks ago


    Long Beach, California, United States Advanced Medical Manage Full time

    Job Description**Role Overview**The Claims Examiner III is a critical position within the Advanced Medical Manage organization, playing a vital role in the Claims Department. This role requires collaboration with the Claims Team to meet productivity goals and ensure quality. The ideal candidate will possess claims knowledge, prioritization skills, and the...


  • Long Beach, California, United States American President Lines Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Collections Manager to join our team at American President Lines. As a key member of our finance department, you will be responsible for managing collections of CMA CGM Group revenues in the USWC and monitoring staff performance to reduce DSO, past due, and risk exposure.Key...

  • Claims Examiner III

    3 days ago


    Long Beach, California, United States Advanced Medical Manage Full time

    Job DescriptionRole OverviewThe Claims Examiner III is a critical role within the Advanced Medical Manage team, responsible for ensuring the quality and accuracy of claims processing. This position requires a strong analytical mind, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAudit...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPosition SummaryThe role of a Care Coordinator is vital within the Advanced Medical Management organization and its Care Management Department. This position is dedicated to facilitating telephonic patient support in accordance with AMM guidelines and in partnership with the Care Management Team. The ideal candidate will exhibit a positive...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPosition Title: Benefits Analyst IPosition Summary:The Benefits Analyst I plays a crucial role in assisting with all facets of benefits configuration. This includes programming, reviewing, and auditing benefit setups to ensure accurate programming for authorizations and claims.Key Responsibilities:Utilize Health Plan websites to gather benefits...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPosition SummaryThe role of a Care Coordinator is pivotal within the Advanced Medical Management organization and its Care Management Department. This position entails providing telephonic support to patients, adhering to the guidelines set forth by AMM, and collaborating closely with the Care Management Team. The ideal candidate will embody a...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job OverviewPosition SummaryThe Care Coordinator plays a pivotal role within the Advanced Medical Management organization, specifically within the Care Management Department. This position is tasked with facilitating telephonic patient support in accordance with established guidelines and in collaboration with the Care Management Team. A positive demeanor,...


  • Long Beach, California, United States Blue Shield of California Full time

    Your RoleThe Advanced Social Services Coordinator offers telephonic support and resource referrals to Blue Shield Promise members, while also providing administrative assistance to the Social Service Behavioral Health Care Management Team and their supervisors. The Coordinator frequently engages with members and their families to assess social service and...


  • Long Beach, California, United States Molina Healthcare Full time

    Job SummaryMolina Healthcare is seeking a highly skilled and experienced Director, Appeals to lead the Appeals and Grievances Unit. The successful candidate will be responsible for reviewing and resolving member complaints and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by...


  • Long Beach, California, United States Dental Health Services Full time

    Job SummaryThe Professional Services Support Manager plays a pivotal role in overseeing the Professional Services Support department's personnel, activities, and functions. This individual partners closely with executive management, Operations, Professional Services field personnel, Sales personnel, Member Services, and other teams to ensure all professional...

  • Senior Labor Attorney

    4 weeks ago


    Long Beach, California, United States The Los Angeles County Bar Association - LACBA Full time

    Job SummaryThe Los Angeles County Bar Association - LACBA seeks a senior labor and employment attorney with 7+ years of litigation experience in labor and employment law. The ideal candidate will provide exceptional legal counsel on labor and employment-related matters, including:Human resources issues and complianceWage and hour law and...


  • Long Beach, California, United States Advanced Medical Manage Full time

    Job SummaryThe Eligibility Coordinator plays a critical role in maintaining accurate and up-to-date member data in EZ-CAP. This position is responsible for ensuring the integrity of eligibility information, resolving inquiries, and communicating outcomes to internal departments.Key ResponsibilitiesVerify member eligibility, including coordination of...