Dental Office Manager

5 days ago

Memphis, Tennessee, United States The University of Tennessee Health Science Center Full time

Job Summary:

The Dental Office Manager is a key member of our team at The University of Tennessee Health Science Center, responsible for administering the comprehensive daily activities of our dental clinic. This position provides staff supervision, oversight of patient scheduling, coordinating work/duty positions, and conducting routine business office functions.

Key Responsibilities:

  • Supervise and coordinate office staff, students, and providers to best meet patient treatment requirements.
  • Manage personnel records, PTO/STO/FMLA eligibility and use as well as initial and annual training records/requirements.
  • Supervise, monitor, and manage all financial operations of the clinic including ordering, payment, vendors and support services as well as budgetary compliance.
  • Train personnel to clinic standards to ensure efficient and effective operations.
  • Ensure clinic and operating systems are opened to patient care and closed at the end of the day.
  • Coordinate extra-curricular activities with external agencies, schools, health clinics, and community activities.
  • Assist in any clinical position due to staff shortage or high-level patient care in areas of sterilization, patient processing, and student assistance.
  • Monitor and ensure compliance with critical protocol directives in areas of infection control, bloodborne pathogens, and personal protective equipment.
  • Perform other duties as required and necessary.

Qualifications:

Education: High School Diploma or GED.

Experience: Six (6) years of experience as a Clinical Dental Assistant. Must maintain registration as a licensed dental assistant in the State of Tennessee. Must obtain Nitrous Oxide Monitoring and Radiology Certification within one year of employment.

License/Certification: A Registered Dental Assistant (RDA) in the State of Tennessee, with certification in radiology and nitrous oxide monitoring is required.

Knowledge, Skills, and Abilities:

  • Knowledge of basic business functions and execution.
  • Knowledge of basic dental treatments, terminology, and delivery of dental care.
  • Familiarity with basic dental insurance, 3rd party payors, and TennCare.
  • Basic computer skills with clinical and business office software.
  • Ability to work effectively with a diverse population and community of patients.
  • Ability to function as a team leader using tact and professional discretion to encourage the highest performance standards. Ability to gather data, compile information, and statistics to prepare reports for internal and external use.

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