Wealth Management Experience Specialist

3 days ago


Atlanta, Georgia, United States Truist Inc Full time
Job Summary

We are seeking a highly skilled Wealth Client Experience Analyst to join our team at Truist Inc. This role will be responsible for developing and implementing emerging capabilities in the wealth management industry to drive client acquisition, retention, and revenue growth.

Key Responsibilities
  • Support the development and execution of value propositions for each client segment and capability
  • Conduct research on competitive advantages and collaborate with subject matter experts and sales leadership to establish differentiated operating models, advice, and solutions
  • Create a unique and consistent voice by designing effective and adaptable communications, facilitating message integration into overall client experience program, and analyzing client feedback to drive innovation and competitive advantage
  • Leverage client engagement feedback to refine overall segment strategy, value proposition, solutions lineup, sales and service model to improve satisfaction
  • Partner with other lines of business and enterprise teams to ensure a graduated client experience into wealth and comprehensive offerings for products, solutions, and services
Requirements
  • Bachelor's Degree in a business discipline
  • Executive communication skills, including research and presentation development
  • Strategic planning and project management experience
  • Ability to work in a matrix environment with multiple stakeholders
  • Demonstrated proficiency with CRM, Excel, Sharepoint, and PowerPoint
  • 7 years of experience in financial services, banking, or wealth management
  • Advanced degree or certification (MBA, CFA, PhD, or other financial services designations)
Benefits

Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation and 10 sick days during their first year of employment, along with paid holidays.

Truist is an Equal Opportunity Employer and does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.



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