Senior Automotive Service Director

7 days ago


Van Nuys, California, United States Sean's Auto Care Full time
About the Role

We are seeking a highly skilled and experienced Senior Automotive Service Director to lead our service team at Sean's Auto Care.

Company Overview

Sean's Auto Care is a full-service garage based in Van Nuys, serving vehicles throughout Los Angeles. We pride ourselves on providing reliable, trustworthy automotive service, guided by strong Christian values that put people above profit.

Salary and Benefits

The successful candidate can expect a competitive salary of $120,000 per year, with opportunities to earn additional income through a performance-based commission structure. We also offer an attractive benefits package, including medical coverage, retirement savings, paid time off, and employee discounts on services and parts.

Job Description

As our Senior Automotive Service Director, you will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer satisfaction, and driving business growth through efficient processes and quality service delivery.

Key Responsibilities
  • Greet customers with a smile and assess their vehicle needs
  • Provide accurate estimates and explain recommended services
  • Work with technicians to ensure timely service delivery
  • Maintain high standards of customer satisfaction and service quality
Requirements and Qualifications
  • Proven experience as a Service Advisor or Manager or in a similar customer-facing role
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Knowledge of automotive repair and maintenance
  • A customer-focused attitude and a commitment to excellence
About Us

At Sean's Auto Care, we strive to create a positive, fun, and supportive work environment that prioritizes treating employees with respect. Our strong core values include integrity, excellence, customer focus, teamwork, innovation, and community involvement.



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