Assistant Relationship Manager
4 weeks ago
We are seeking a highly motivated and detail-oriented Assistant Relationship Manager to join our Auto Finance Division. As a key member of our team, you will provide support to both operations and sales, ensuring seamless loan processing and customer satisfaction.
Key Responsibilities:- Review, verify, and process loan documentation to assist Capital One customers and provide a Brand Defining Funding Experience to our Dealer Customers.
- Work through a blend of Inbound and Outbound phone calls to gather and verify loan information with customers and other business partners.
- Collaborate with teammates cross-departmentally to solve problems and identify, document, and correct identified errors with loan documentation and loan process and programs.
- Educate Dealer Customers on Capital One Auto Finance's policies and procedures.
- High School Diploma, GED or Equivalent certification.
- At least 2 years of Sales or Customer Service Experience.
- Associate's Degree preferred.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
This role is expected to accept applications for a minimum of 5 business days. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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