Assistant Relationship Manager

5 days ago


Downers Grove, Illinois, United States Capital One Full time
Job Summary

We are seeking a highly skilled and detail-oriented Assistant Relationship Manager to join our Auto Finance Division. As a key member of our team, you will provide support to both operations and sales, reviewing, verifying, and processing loan documentation to assist Capital One customers and provide a Brand Defining Funding Experience to our Dealer Customers.

Key Responsibilities
  • Act as a Funding coordinator between Capital One and our dealership customer.
  • Cultivate positive relationships with our dealerships.
  • Gather and verify loan documentation, which could include a blend of Inbound/Outbound phone calls with customers and business partners.
  • Identify, document, and correct identified errors with loan documentation and loan process and programs.
  • Educate Dealer Customers on Capital One Auto Finance's policies and procedures.
  • Collaborate with teammates cross-departmentally to solve problems.
Requirements
  • High School Diploma, GED or Equivalent certification.
  • Associate's Degree preferred.
  • At least 2 years of Sales or Customer Service Experience preferred.
About Capital One

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. We are an equal opportunity employer committed to diversity and inclusion in the workplace.



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